Health Centre Receptionist - Marfleet Health Centre | City Health Care Partnership CIC

City Health Care Partnership CIC; Hull and East Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization is seeking enthusiastic individuals for a Front of House Service role in Hull and East Riding. The ideal candidate will support reception duties, greeting patients and handling inquiries in a busy environment. This position requires excellent organizational and communication skills, with a preference for candidates having Level 3 in Business Administration. Flexibility and team spirit are key to being successful in this dynamic role.

Benefits

Access to range of employee benefits

Qualifications

• Highly organized and able to work to tight deadlines.
• Flexible approach to cover for annual leave or training.
• Experience in an NHS environment is advantageous.

Responsibilities

• Support the reception Front of House Service.
• Meet and greet patients and visitors.
• Direct patients for their appointments.

Skills

Excellent communication skills

Organizational skills

Customer service

Ability to work under pressure

Education

Level 3 in Business Administration/Customer Service

Tools

Word Processing (OCR Level 2 or ICDL)

Job description

Overview

This is an excellent opportunity to join the City Health Care Partnership Care Coordination Customer Service Team. This is an exciting role if you are looking for a new position working with a dynamic team within the Hull and East Riding area.

We are looking for enthusiastic and well-motivated individuals, to support the reception Front of House Service. This role is a flexible role working on a reception within the Health Centres based in Hull and the East Riding, meeting and greeting patients and visitors. Dealing with all aspects of a busy reception including taking phone calls, directing patients for their appointments, supporting the clinical teams.

Candidates must be highly organised, able to work to tight deadlines, whilst maintaining accuracy and attention to detail. We require a flexible approach to meet the needs of the service i.e. cover for annual leave, sickness, training at various Health Centres within the Hull & East Riding area. Excellent communication skills and friendly approachable nature are essential for this role. Candidates should have Level 3 in Business Administration/Customer Service or equivalent level of knowledge and experience. Word processing to OCR level 2 standard or ICDL. Experience of working within an NHS environment would be advantageous.

Contact

For informal enquiries please contact Janet McIntyre on telephone number 07526167576. If you require an alternative method of communication, please email [e-mail] for further information on this post.

About CHCP

At CHCP, we’re passionate about people; we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice.

Compassion is at the heart of our business; our colleagues work together to deliver first class healthcare to thousands of people. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.

CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘CHCP Perks and Rewards’ link.

Please see the job description and person specification attached to this job advert for full details on the role.

This advert closes on Thursday 6 Nov 2025