Health Care Support Worker - Radiology

Aneurin Bevan University Health Board; West Midlands; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading NHS organization in England is seeking a Healthcare Assistant to support radiology services. The role involves direct clinical tasks, assisting with patient examinations, and performing administrative duties. Ideal candidates should have NVQ Level 3 in Health and Social Care, excellent communication skills, and the ability to work both independently and as a team member. This position offers a full-time, permanent contract alongside a remarkable benefits package and comprehensive training opportunities.

Benefits

Fantastic benefits package

Extensive training and development opportunities

Flexible working and healthy work-life balance

Qualifications

• Understanding of health inequalities and person-centred care.
• Experience working with vulnerable groups.
• Ability to work independently within defined boundaries.

Responsibilities

• Greet and assist patients, performing checks.
• Chaperone intimate examinations ensuring confidentiality.
• Provide care under supervision in various clinical settings.

Skills

Excellent communication skills

Team collaboration

Compassionate and empathetic care

IT literacy (e.g., Microsoft Excel/Word)

Education

NVQ Level 3 in Health and Social Care

GCSEs in English and Maths

Job description

Job Summary

Independently undertake direct clinical tasks delegated from registered staff across the multiple imaging disciplines, to facilitate efficient radiology services. Work alongside registered staff to assist with examinations such as fine needle aspirations, biopsies, fluoroscopy examinations. Undertake a variety of administration and clerical duties required within the role, such as booking and scheduling examinations, under the direction of registered staff. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• Greet patients, performing initial identification checks.
• Collect, direct, transport, and escort patients to and from examination rooms and the department.
• Chaperone and provide care for patients undergoing intimate examinations, ensuring dignity and confidentiality is maintained at all times.
• Assist with aseptic techniques and examinations such as fine needle aspirations, TRUS biopsy, musculoskeletal injections under the direction of senior registered staff.
• Prepare equipment for a complex trolley setting, assisting staff with setting the aseptic area.
• Recognise the signs of a deteriorating patient and contrast media reaction.
• Attend to patients' hygiene needs and assist with dressing/undressing and toileting requirements.
• Work alone in a specified setting relevant to role and experience, under indirect supervision.
• Commit to the provision of out of hours, shifts, and cross‑site working as required to ensure service provision is maintained.
• Use a variety of software programmes.
• Support the induction and training of newly employed staff through the demonstration of own duties and role.

About Us

Aneurin Bevan University Health Board is a multi‑award‑winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future.

Details

Date posted: 10 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,313 to £26,999 a year per annum pro rata

Contract: Permanent

Working pattern: Full‑time

Reference number: 040‑ACS365‑1225

Job locations: Royal Gwent Hospital, Cardiff Road, Newport, NP20 2UB

Job Description

Full job description and person specification are available in the supporting documents or can be viewed by clicking “Apply now” to access Trac.

Person Specification

Essential

• NVQ Level 3 in Health and Social Care or equivalent demonstrable knowledge and experience.
• Good standard of general education including GCSEs (or equivalent) in English and Maths.
• Understanding of learning disabilities and the health inequalities experienced by this population.
• Knowledge of person‑centred care and the importance of reasonable adjustments, safeguarding, and professional boundaries.
• Experience of working with patients or other vulnerable groups.
• Experience providing care or support in a healthcare, social care, or community setting.
• Experience working as part of a team.
• Excellent communication and interpersonal skills, including the ability to adapt communication to individual needs.
• Ability to work independently within defined boundaries.
• Good organisational and time management skills.
• Competent in using basic IT systems (e.g., email, data entry, Microsoft Excel/Word).
• Compassionate, empathetic, and non‑judgemental.
• Committed to promoting inclusion and equality.
• Flexible and adaptable approach to changing demands.
• Willingness to learn and participate in further training and development.

Desirable

• Additional qualifications related to healthcare.
• Experience supporting individuals in acute or hospital environments.
• Experience delivering or supporting training or health education sessions.
• Experience collecting and inputting data.
• Skills in preparing patients for examinations or supporting patients receiving distressing information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be required to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website.

Employer Details

Employer name: Aneurin Bevan University Health Board

Address: Royal Gwent Hospital, Cardiff Road, Newport, NP20 2UB

Employer website: https://abuhb.nhs.wales/