Health Care Support Worker, Outpatients

Temple B'nai Abraham; Tonypandy; On-site; GBP 25,000; Part time

Job summary

A healthcare provider in Wales seeks a part-time team member for the Outpatients Department. Responsibilities include facilitating clinics, recording patient observations, and basic wound care. Applicants should be friendly, capable of multi-tasking, and flexible with work hours. The position is fixed-term until November 2027, offering a salary of £24,833 per year pro rata.

Benefits

Generous leave

Flexible work opportunities

Access to ongoing learning and development

Qualifications

• Experience in recording BP, pulse, oxygen saturations, weight, and BMI.
• Outpatient experience is desirable.

Responsibilities

• Facilitating clinics.
• Recording patient observations and basic wound care.

Skills

Experience of working with the public in a health care setting

Ability to work autonomously and as part of a team

Flexible to work 23 hours over 5 days

Job description

Job Summary

A rare and exciting opportunity has arisen to join the small and friendly team at Ysbyty Cwm Rhondda, with a requirement to work across sites if required. The Outpatients Department facilitates the needs of patients requiring care and treatment for a wide range of conditions. The department can be busy; staff must be able to multi‑skill and work under pressure, and must be fit to stand for periods of time.

The successful candidate must be able to perform the tasks of patient observations and basic wound care. Staff must be friendly and approachable and have the ability to reassure and support patients throughout their journey through the unit – an essential part of the role. Support will be given to learn the various clinics and procedures associated with them.

The department operates over five days, Monday to Friday. Shifts are allocated to clinical need. Applicants must be flexible to the service. This post is fixed term until 26 November 2027 due to funding.

Main duties of the job

• Facilitating clinics
• Recording observations
• Basic wound care

Welsh Skills Desirable

This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn’t need to have skills in Welsh, we’ll consider it an advantage when short‑listing candidates. This isn’t ‘fluency’, just speaking and listening skills at Level 3 (equivalent to CEFR B2) or above.

About Us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM – a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three district general hospitals, several community hospitals, and primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy – Our Health, Our Future – focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

Details

Date posted: 04 November 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,833 a year, pro rata

Contract: Fixed term

Duration: 12 months

Working pattern: Part‑time

Reference number: 110‑ACS289‑1125

Job locations: Ysbyty Cwm Rhondda, Tonypandy, CF40 2LX

Job responsibilities

You can find the full job description and person specification within the supporting documents or by clicking “Apply now” to view the Trac system. Please contact the department if you need any further information or require a walk‑around of the department.

Person Specification

Welsh Language Skills

• Desirable: Welsh language speaking and listening skills at Level 3 (CEFR B2) or above.

Essential

• Experience of working with the public in a health care setting.
• Ability to work autonomously and as part of a team.
• Recording BP, pulse, oxygen saturations, weight and BMI.
• Flexible to work 23 hours over 5 days in line with clinical need.

Desirable

• Outpatient experience.
• Welsh language speaking/listening skills at Level 3/B2 or above.
• Flexibility to work additional hours as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a disclosure submission to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website. Since 6 April 2017, skilled worker applicants must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years, including adult dependants over 18 years old.

Employer details

Employer name: Cwm Taf Morgannwg University Health Board

Address: Ysbyty Cwm Rhondda, Tonypandy, CF40 2LX

Employer’s website: https://joinctm.wales/