Health Care Support Worker - C4E- INTERNAL

Aneurin Bevan University Health Board; Newport; On-site; GBP 21,000 - 25,000; Full time

Job summary

Aneurin Bevan University Health Board is recruiting for Band 3 Healthcare Support Workers to join the Unscheduled Care Division. You will work as part of a Multidisciplinary Team, supporting Band 5 nurses and other HCSWs to deliver high-quality patient care and assessments.

You will provide direct patient care, support families, and operate within clinical competencies and local protocols. Welsh language ability is desirable, and we actively welcome Welsh and English speakers to apply.

Qualifications

• NVQ Level 3 essential.
• Experience in health or social care environment providing direct patient care.
• Ability to participate in multidisciplinary team and support clinical staff.

Responsibilities

• Provide direct patient care as part of a multidisciplinary team.
• Support Band 5 nurses and Band 3 HCSWs in delivery of care.
• Provide advice to patients and families.
• Work in an Adult Inpatient department/ward.
• Adhere to defined protocols and Code of Conduct for Healthcare Support Workers in Wales.

Skills

Direct patient care

Nursing assessment

Clinical care

Teamwork

Education

Level 3 health care qualification

Job description

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information - simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [e-mail]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD

An exciting opportunity has arisen within the Unscheduled Care Division of Aneurin Bevan University Health Board for caring, enthusiastic, motivated individuals. If you are looking for new challenges this may be the opportunity for you. You will be expected to work as part of a Multidisciplinary Team and be actively involved in providing high standards of quality care.

Main duties of the job

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed

You will also be expected to demonstrate a high level of nursing assessment and clinical care skills by supporting Band 5 nurses and other Band 3 HCSWs. In addition you will be required to provide support and advice to patients and their families/carers. NVQ Level 3 essential.

The post holder will work as part of a team that provides health care services to patients within an Adult Inpatient department/ward, focusing on the direct needs of service users undergoing healthcare treatments.

The post holder is expected to work within clinical competencies with supporting base knowledge. You will be expected to work within defined protocols, adhering to the Code of Conduct for Healthcare Support Workers in Wales under the direction and close supervision of and reporting to a registered nurse.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent.

With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings.

As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Experience

Essential criteria

• Working within a relevant health or social care environment providing direct patient care

Desirable criteria

• Experience of working with patient groups relevant to area of practice

Qualifications

Essential criteria

• Level 3 Qualification in a Health Care related subject
• Equivalent experience and can evidence work based competency demonstrating theoretical knowledge