Health Care Support Worker 1120

Douglas Macmillan Hospice; Stoke-on-Trent; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in Stoke-on-Trent is seeking dedicated Health Care Support Workers to join their Adult Inpatient Services team. This role involves providing exceptional personal care to adults with life-limiting conditions in a supportive environment. Ideal candidates will have experience in healthcare, excellent interpersonal skills, and the ability to work both independently and as part of a team. Flexible shifts are available, and benefits include a pension scheme and generous holidays.

Benefits

Pension Scheme

Health Cash Plan & EAP

Company Sick Pay

Life Assurance

Generous Holidays

Free Hospice Parking

Qualifications

• Experience in a caring or healthcare role.
• Experience in palliative care or hospice settings.
• Confidence working with patients and families in a clinical environment.

Responsibilities

• Provide high-quality personal and physical care to patients.
• Support individuals and their families with dignity and compassion.
• Observe and report any changes in patient condition.
• Assist in the last days of life care and bereavement support.
• Follow individual care plans and maintain accurate documentation.

Skills

Interpersonal skills

Communication skills

Teamwork

Flexibility

Numeracy and literacy skills

Education

NVQ/QCF Level 2 in Health & Social Care

GCSEs or equivalent

Job description

Are you passionate about delivering care that truly makes a difference? We're looking for dedicated Health Care Support Workers to join our Adult Inpatient Services team at Dougie Mac. Our 28-bed specialist unit supports adults with life-limiting conditions, offering both palliative and end-of-life care. You'll be part of a 24/7 multidisciplinary team, ensuring patients receive outstanding holistic care in a calm, supportive environment. What You’ll Be Doing

Responsibilities

• Provide high-quality personal and physical care to patients
• Support individuals and their families with dignity and compassion
• Observe and report any changes in patient condition
• Assist in the last days of life care and bereavement support
• Follow individual care plans and maintain accurate documentation
• Uphold hospice values, infection control and confidentiality standards
• Engage in training and continuous development opportunities
• If you’re caring, committed, and want to work in a team that truly supports one another, we’d love to hear from you.

Qualifications

• Experience in a caring or healthcare role
• Excellent interpersonal and communication skills
• Team player who can also work independently
• Flexible to work a variety of day and night shifts
• Numeracy and literacy skills (GCSEs or equivalent or willingness to work towards)
• NVQ/QCF Level 2 in Health & Social Care
• Experience in palliative care or hospice settings
• Confidence working with patients and families in a clinical environment

About Dougie Mac

At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.

Benefits

• Benefit 4
• Benefit 5
• Benefit 6
• Our Values
  • Compassion
  • Accountability
  • Respect
  • Excellence
• Our Benefits
  • Pension Scheme
  • Health Cash Plan & EAP
  • Company Sick Pay
  • Life Assurance
  • Generous Holidays and opportunity to buy and sell
  • Free Hospice Parking