Health Care Support Worker

Cwm Taf Morgannwg University Health Board; Treorchy; On-site; GBP 18,000 - 24,000; Full time

Job summary

A healthcare organization in Wales is seeking an enthusiastic Health Care Support Worker for Fernhill and Dinas wards. The role involves providing personal care to frail elderly patients and supporting discharge planning. Ideal candidates should have experience in care and hospital settings, and Welsh language skills are desirable. Enjoy a dynamic team atmosphere with ongoing training and development opportunities.

Benefits

Leading pension

Generous leave

Career growth opportunities

Access to ongoing learning and development

Qualifications

• Experience of working in a care setting.
• Experience in working in a hospital setting.

Responsibilities

• Assist in the provision of care to patients/clients by providing personal care duties.
• Enabling patients to maintain personal hygiene.
• Enabling patients to eat and drink.
• Escorting patients/clients to other departments.
• Maintaining cleanliness in the ward.

Skills

Desire to learn new skills

Welsh language speaking/listening skills at Level 3 or above

Job description

Go back Cwm Taf Morgannwg University Health Board

Health Care Support Worker

The closing date is 10 November 2025

An exciting opportunity has arisen for an enthusiastic and motivated Health Care Support Worker to join the team on Fernhill and Dinas wards at Ysbyty George Thomas.

Together, the two wards provide care for up to 54 frail elderly patients who are clinically optimised and awaiting discharge either with support at home or into a placement. This is a rewarding role within a dynamic team, focused on delivering high-quality, person‑centred care and supporting safe and timely discharge planning.

We provide all staff with an induction period, ongoing support and training.

Main duties of the job

• Assist in the provision of care to patients/clients by providing a range of personal care duties as designated by a Qualified Nurse.
• Enabling patients to maintain personal hygiene through assistance with shower/bath, washing facilities access and use of toilet facilities; promoting independence where possible.
• Enabling patients to eat and drink, assisting where appropriate.
• Escorting patients/clients to other departments/hospitals.
• Keeping up to date with mandatory training requirements.
• Maintaining a good standard of cleanliness in the ward, including changing bed linen and disposing of clinical waste in accordance with organisational policies.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve.
• We treat everyone with respect.
• We work together as one team.

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team‑oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

Please see attached job description and personal specification for further information about the post.

The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30‑minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.

Person Specification

Qualifications and Knowledge

• Experience of working in a care setting.
• Experience in working in a hospital setting.

Skills

• Desire to learn new skills.
• Welsh language speaking/listening skills at Level 3 or above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Fernhill/Dinas Ward Ysbyty George Thomas

Fernhill/Dinas Ward Ysbyty George Thomas