Health Care Support Worker

Hope House Children'S Hospices; Oswestry; On-site; GBP 26,000 - 28,000; Full time

Job summary

Hope House Children’s Hospices is seeking a Health Care Support Worker for full or part-time, 37.5 or 25 hours per week. You will work twelve-and-a-half hour shifts, days and nights, in a compassionate team dedicated to children and families.

Salary ranges from £25,596 to £28,173 per year full-time equivalent, with a permanent contract. Training and ongoing development are provided to support high-quality care.

Qualifications

• Willingness to undertake QCF NVQ Level 3 Health and Social Care childcare.
• Willingness to undertake any further training relevant to role.
• Experience with children and young people in care, community or educational settings is desirable.

Responsibilities

• Provide holistic care under supervision of registered nurses following care plans.
• Support play, recreational and learning activities in collaboration with play leaders.
• Assist with medicines administration under supervision and complete required training.

Skills

Independent working

Communication skills

Team liaison

Confidentiality

Physical fitness

Education

QCF NVQ Level 3 Health and Social Care childcare

Willingness to undertake further training

Job description

Job summary

You will join us on a full-time, permanent basis working either full or part time, 37.5 hours per week or 25 hours per week. You will be required to work twelve and a half hour shifts both days and nights within this role. In return, our Health Care Support Worker will receive a competitive rate of £25,596 - £28,173 per annum FTE (dependant on experience).

Main duties of the job

• To provide high quality care in accordance with the child/young persons individual care-plan under the supervision of an appropriately qualified registered nurse.
• To participate fully in meeting the play, recreational and learning activities for the child/young person, utilising all resources available and in collaboration with the play leaders.
• To assist in the checking and administration of medicines under the supervision of Registered Nurses and undertake all relevant training required to support safe medicines management.

About us

Hope House Childrens Hospice is a centre of excellence for childrens palliative care ensuring every family facing the death of a child gets the very best care and support when and where they need it. No one should face the death of a child alone.

Details

Date posted: 26 October 2026

Pay scheme: Other

Salary: £25,596 to £28,173 a year

Contract: Permanent

Working pattern: Full-time, Part-time

Reference number: B0315-26-0015

Closing date: 05 November 2026

Job responsibilities

About the Health Care Support Worker role:

To provide holistic care and support to children and young people with complex, life‑threatening conditions and their families. Working at all times in partnership with the child and family in meeting their needs whilst promoting dignity, privacy end of life.

To undertake a wide range of duties relating to the care and personal needs of the child/young person following appropriate training and assessment of competency.

Person Specification

Qualifications

Essential

• Willingness to undertake QCF NVQ Level 3 Health and Social Care childcare
• Willingness to undertake any further training relevant to role

Desirable

• NVQ QCF Level 3 Health and Social Care or childcare
• Nursery Nurse Qualification or Equivalent

Experience

Essential

• Experience of working with children and young people or young adults in a care, community, or educational setting
• Some experience of basic personal care tasks

Desirable

• Experience of providing care for a child young person adult with complex health needs and/or disability.

Knowledge

Essential

• Able and confident to work alone and to use initiative and respond assertively
• Good standard of communication skills e.g. reading/writing/verbal/computer skills and being able to liaise with colleagues
• To understand the effects of living with a life limited/life threatened child/young person and behave sensitively to the needs of the child/young person and family
• To understand the importance of play and fun when caring for children/young people
• To work and understand the importance of working confidentially
• To be physically fit enough to move a child/young person with the appropriate hoisting equipment following training

Desirable

• N/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Hope House Children's Hospices

Address: Nant Lane, Morda, Oswestry, Shropshire, SY10 9BX, United Kingdom

Employer's website: https://www.hopehouse.org.uk/

Contact

Head of Care: Hayley Woodcock

[e-mail]

01691671999