Health Care Support Worker

NHS; City Of London; On-site; GBP 29,000 - 32,000; Full time

Job summary

A healthcare provider in London is seeking enthusiastic Health Care Assistants for Mental Health to work in adult and older adult wards. This role involves caring for patients within a supportive multidisciplinary team, ensuring they receive outstanding care. Candidates should be compassionate, have good communication skills, and be willing to complete a Care certificate. The position offers a salary between £29,651 to £31,312 annually and is a permanent full-time role.

Qualifications

• Educated to GCSE level or equivalent.
• Will to complete Care Certificate.
• Experience in dealing with challenging situations.

Responsibilities

• Caring for patients being nursed in mental health settings.
• Ensuring patient care is prioritized in a multidisciplinary team.
• Providing and receiving sensitive information.

Skills

Excellent verbal and written communication skills

Ability to work as part of a team

Compassion and empathy

Time management

Education

GCSE level or equivalent

GCSE Grade A-C in Maths & English or skills level 2

Job description

Health Care Assistants for Mental Health

An opportunity has arisen for enthusiastic and caring people to work as health care support workers within our adult and older adult wards. There are a number of mental health wards across ELFT and we are seeking enthusiastic people with the right mindset to come and join our supportive and progressive teams.

We are looking for caring and compassionate people, both experienced and inexperienced, to join our dedicated teams.

Main duties of the job

To be successful in a Health Care assistant or Support Worker role, you will need to be forward thinking and have a keen interest in working with patients being nursed in a mental health settings. You will be working within a supportive multidisciplinary team, caring for patients with a wide range of needs.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job responsibilities

Our care and treatment programmes are underpinned by principles of recovery and social inclusion and much of our work is co-produced with patients. You will help to ensure that the people we care for always have a strong voice. If you are committed to providing outstanding patient care with a sound knowledge of best practise, this is the opportunity for you.

PLEASE NOTE- Those candidates that were unsuccessful in the recent recruitment episode need not apply.

Person Specification

Education/ Qualification/ Training

• Educated to GCSE level of equivalent
• Completed or the willingness to undertake Care certificate
• GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

Experience

• Dealing with challenging situations
• Working with Mental Health Service Users
• Experience of providing and receiving complex, sensitive information

Knowledge and Skills

• Excellent verbal and written communication skills
• Able to manage time to meet deadlines
• Ability to work autonomously
• Ability to work as part of a team
• Be able to respond with compassion and empathy Demonstrate an understanding of caring for people with mental health problems
• Demonstrate a degree of emotional intelligence and self-reflection
• Demonstrate an understanding of the specialty
• Ability to take part in reflective practice and clinical supervision activities
• Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tower Hamlets, City and Hackney, Newham, Forensics and other London sites

£29,651 to £31,312 a yearper annum inc HCAS (Hcas to be confirmed on appointment)

Contract

Permanent

Working pattern

Full-time

Reference number

363-LON-HCSW-OCT2025

Job locations

Tower Hamlets, City and Hackney, Newham, Forensics and other London sites