Health Care Support Worker

NHS; City Of London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A prominent healthcare service in London is seeking a Band 3 Healthcare Assistant to join their team. This role involves delivering high-quality clinical care, supporting patients, and working collaboratively with the nursing team. The ideal candidate will have strong communication skills and a commitment to patient-centred care. This position offers competitive pay and opportunities for personal and professional development.

Benefits

Career development

Flexible working options

Staff recognition scheme

Qualifications

• Understanding of basic healthcare requirements.
• Demonstrate clear insight into the role.
• Able to use technology and equipment for patient care.

Responsibilities

• Deliver a high standard of clinical care.
• Take responsibility for accurate observations.
• Ensure compliance with the clinical governance framework.
• Support colleagues and champion dignity.
• Engage in continuous service improvement.

Skills

Proactive commitment to enhancing patient experience

Strong communication skills

Detail-oriented with record-keeping

Ability to work in a changing environment

Education

Able to speak and write English

Basic numeracy

Basic literacy

NVQ 2 or equivalent

Tools

Basic computer experience

Job description

Job summary

Are you passionate about delivering high-quality, patient-centred care within a friendly and collaborative environment? If so, we have an exciting opportunity for a Band 3 Healthcare Assistant to join our team at The Sainsbury Wing, a dedicated private facility located within Hammersmith Hospital.

About The Sainsbury Wing

Our 26-bedded unit and outpatient department cater to a wide range of specialties including haematology, hepatobiliary, gynaecology, cardiology, cardiothoracic, and upper GI. We also house an ambulatory care unit and outpatient services. We care for patients undergoing complex surgical procedures, outpatient chemotherapy, and those managing symptoms related to cancer or its treatment. This role offers a unique chance to develop your skills while experiencing the best of both worlds -- delivering first-class private care within the trusted framework of Imperial Private Healthcare and the NHS.

What We're Looking For

We’re seeking someone who is:

• Proactive, with a commitment to enhancing patient experience and care quality.
• Enthusiastic and motivated, with a genuine passion for healthcare.
• A strong communicator, able to engage with patients professionally and sensitively.
• Detail-oriented, with the ability to maintain accurate electronic records.

Main duties of the job

• Deliver a consistently high standard of clinical care when performing your role
• Take responsibility for the safe action of accurate observations and working collaboratively with the nursing team
• Ensure full compliance with our clinical governance framework, promoting best practices and patient safety
• Support and motivate your colleagues, championing dignity and respect for all service users
• Contribute to continuous service improvement through proactive engagement and teamwork

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You\'ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Optional benefits include Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

Details

Date posted: 29 October 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £30,546 to £32,207 a year pa inclusive

Contract: Permanent

Working pattern: Full-time

Reference number: 290-PHC-072

Job locations: Hammersmith Hospital, Du Cane Road, London, W12 0HS

Job responsibilities / Person Specification

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Education/ Qualifications

• Essential: Able to speak and write English to an appropriate level to fulfil the role appropriately
• Essential: Basic numeracy
• Essential: Basic literacy
• Desirable: NVQ 2 or equivalent

Experience

• Essential: Understanding of basic healthcare requirements
• Essential: Demonstrate a clear insight into the role
• Essential: Basic computer experience
• Desirable: Phlebotomy trained
• Desirable: Venepuncture trained

Skills/Knowledge/Abilities

• Essential: Ability to work as part of a team as well as on own initiative
• Essential: Able to carry out assigned tasks effectively in a busy, ever changing environment
• Essential: Able to use technology and equipment to assist in patient care
• Desirable: Previous experience in a care setting

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

From 6 April 2017, skilled worker applicants applying for entry clearance into the UK have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer details: Imperial College Healthcare NHS Trust, Hammersmith Hospital, Du Cane Road, London, W12 0HS