Health Care/Support Assistant

Coactive Care Ltd; Exminster; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Nest Pension Scheme

28 days pro-rata annual leave

Staff development meetings

Referral bonus £250

Job summary

Coactive Care Ltd. is expanding with a new flagship home in Exeter and is seeking compassionate Health Care/Support Assistants to join the team. You will support residents daily, helping with personal care, activities, and promoting independence within individual care plans.

Join a welcoming, supportive environment with training and development opportunities. Competitive hourly pay, weekend and bank holiday uplifts, and opportunities to grow within the organisation are offered.

Qualifications

• Right to live and work in the UK
• Two positive references
• Enhanced DBS check

Responsibilities

• Provide high-quality personal and practical care to residents with a range of needs and disabilities
• Support residents with daily living activities including washing, dressing, toileting, mobility, and mealtimes
• Promote dignity, independence, choice, and wellbeing at all times
• Follow individual care plans and risk assessments to deliver safe and effective care
• Support residents to attend appointments, community groups, and social activities
• Assist residents with mobility needs, personal equipment, and continence care
• Provide compassionate support, including for residents receiving end-of-life care
• Maintain a clean, safe, and comfortable environment, including light housekeeping tasks
• Accurately record care provided and report any concerns, incidents, or changes in residents' wellbeing
• Follow all company policies including health & safety, infection control, and confidentiality
• Work as part of a team, attend meetings and training, and carry out duties as directed by management

Job description

What's in it for you

Excellent hourly rates of pay, with annual uplifts, with clear pay bands

• Extra hourly rates for weekends - £0.50 Sat / £0.75 Sun
• Extra hourly rates for Bank Cover - £0.50 M-F / £0.75 Sat / £1.00 Sun
• Extra monies paid for Bank Holidays
• Optional Nest Pension Scheme
• Paid annual leave with 28 days pro-rata leave
• Regular staff and development meetings
• Unlimited use of employee referral scheme with £250 bonus

About the role

Coactive Care is a growing group of high-quality residential care homes, including Georgian House and Meadfoot View. With our brand-new flagship home, Spurfield House, opening soon in Exeter, we are now recruiting compassionate and dedicated Health Care/Support Assistants to join the team at this exciting new service.

This is a fantastic opportunity to be part of a new team from the outset and help deliver exceptional, person-centred care to our residents. If you are passionate about supporting others and want to work in a welcoming and supportive environment, we would love to hear from you.

As a Health Care/Support Assistant, you will play an important role in supporting residents to live fulfilling and independent lives. You will assist with all aspects of daily living, including personal care, activities, and helping residents develop their independence in line with their individual care and support plans.

You will also support residents to stay connected with the community by accompanying them to appointments, theatre trips, community groups, discos, and a wide range of social activities. By working closely with your colleagues, you will ensure residents are supported in a way that respects their dignity, promotes choice, and encourages confidence and independence.

This is a rewarding opportunity to make a genuine difference to people's lives while being part of a supportive and caring team.

Key Responsibilities

• Provide high-quality personal and practical care to residents with a range of needs and disabilities
• Support residents with daily living activities including washing, dressing, toileting, mobility, and mealtimes
• Promote dignity, independence, choice, and wellbeing at all times
• Follow individual care plans and risk assessments to deliver safe and effective care
• Support residents to attend appointments, community groups, and social activities
• Assist residents with mobility needs, personal equipment, and continence care where required
• Provide compassionate support, including for residents receiving end-of-life care
• Maintain a clean, safe, and comfortable environment, including light housekeeping tasks
• Accurately record care provided and report any concerns, incidents, or changes in residents' wellbeing
• Follow all company policies including health & safety, infection control, and confidentiality
• Work as part of a team, attend meetings and training, and carry out duties as directed by management

Training and development

Previous experience in care is welcome but not essential, as full training and ongoing support will be provided. We offer excellent pay for experienced staff and provide opportunities for career progression and training for all team members who wish to grow within our organisation.

For those starting a new career in care, we provide comprehensive in-house training programs, supporting you to learn, develop, and gain the skills to work confidently with our people. This includes:

• Extensive induction training
• Completion of the Care Certificate
• Role-specific training and qualifications tailored to care needs
• Opportunities to gain NVQ qualifications
• NAPPI training
• Personal attributes

Personal attributes

• Kind, patient, and respectful towards others
• A positive attitude and a strong team spirit
• Reliable, organised, and able to follow care plans and instructions
• Committed to promoting dignity, independence, and choice
• Willing to learn and complete training, including the Care Certificate
• Good communication and record-keeping skills

What we're looking for

• Able to work independently and as part of a team
• Willing to work flexible hours, including weekends if required
• Able to communicate effectively at all levels
• Able to keep calm in challenging situations
• Computer literate and competent at writing reports

Essential requirements

• Right to live and work in the UK
• Two positive references
• Enhanced DBS check
• A driving licence would be an advantage

If this sounds like you, we'd love to hear from you