Health Care Customer Support Advisor (York)

Michael Page Legal; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable non-profit organization in York is looking for a Customer Care Advisor to provide support for health care service enquiries. This role requires previous customer service experience, excellent communication skills, and a passion for helping others. The position offers a competitive salary starting at £26,000+, comprehensive training, and numerous benefits including gym access and a generous holiday allowance. This is a full-time position with opportunities for progression.

Benefits

Free gym on site

Generous holiday allowance

Option to buy and sell holidays

Regular incentives

Free parking

Qualifications

• Previous customer service experience from various backgrounds.
• Ability to handle customer queries over the telephone.
• Passionate about supporting customers.

Responsibilities

• Support clients with enquiries about health care services.
• Correspond with customers to ensure queries are resolved.
• Process claims and manage transactions effectively.

Skills

Customer service experience

Excellent telephone manner

Strong communication skills

Empathy and understanding

Problem-solving abilities

Team player

Job description

A reputable non-profit organization in York is looking for a Customer Care Advisor to provide support for health care service enquiries. This role requires previous customer service experience, excellent communication skills, and a passion for helping others. The position offers a competitive salary starting at £26,000+, comprehensive training, and numerous benefits including gym access and a generous holiday allowance. This is a full-time position with opportunities for progression.