Health Care Assistant Navigator

El espectador imaginario; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Manchester is seeking a full-time or part-time Healthcare Assistant to support the clinical team. Responsibilities include recording vital signs, conducting assessments, and administering basic life support. Candidates must have NVQ Level 3 in Health & Social Care or equivalent and at least two years of experience in primary care or acute healthcare. The role offers competitive pay, flexible working, and opportunities for professional development.

Benefits

Living wage employer

NHS pension scheme

Career development opportunities

Generous holiday entitlement

Well-being schemes

Qualifications

• Current Basic Life Support training is required.
• Minimum two years’ experience in primary care or acute healthcare.
• Knowledge of triage/navigation is desirable.

Responsibilities

• Support the clinical team by recording vital signs and conducting assessments.
• Use early warning scores to identify deteriorating patients.
• Administer basic life support and use an AED when necessary.

Skills

Basic Life Support

Clinical skills

Communication

Patient monitoring

Education

NVQ Level 3 Health & Social Care or equivalent

GCSE or equivalent

Job description

Job Summary

Mastercall Healthcare is a social enterprise organisation committed to delivering high‑quality, patient‑centred care through a range of urgent primary care services. The role is offered at Trafford General Hospital, Trafford Primary Care Centre.

Location & Schedule

Full‑time or part‑time Healthcare Assistant (HCA) position. Interviews scheduled 3 Dec 2025.

Shift Rotas

• Week 1 – Monday 08:00‑14:00, Monday 14:00‑20:00, Thursday 08:00‑14:00, Thursday 14:00‑20:00, Sunday 08:00‑14:00, Sunday 14:00‑20:00
• Week 2 – Monday 08:00‑14:00, Monday 14:00‑20:00, Friday 08:00‑14:00, Friday 14:00‑20:00, Saturday 08:00‑14:00, Saturday 14:00‑20:00, Sunday 08:00‑14:00, Sunday 14:00‑20:00

Pay

£12.60 to £14.83 per hour.

Additional Information

Previous applicants need not apply. Right to work in the UK is required; no visa sponsorship or extensions will be offered.

Main Duties & Responsibilities

• Support the clinical team on duty, including recording vital signs, blood sugar and urinalysis as required.
• Conduct face‑to‑face navigation assessment for patients presenting to the service.
• Maintain clinical areas and stock control.
• Use NEWS2 or other early warning scores to identify deteriorating patients and escalade appropriately.
• Provide accurate information to patients, relatives and colleagues within own competence.
• Administer basic life support and use of AED when necessary.
• Assist with monitoring patients’ health and well‑being and promote health awareness.
• Record and collate data on patient needs and outcomes.
• Communicate effectively with the team and with external services such as urgent care centres.
• Prioritise consultations and manage shift efficiently.
• Document all relevant details in electronic patient records.
• Follow Mastercall policies and procedures.

Qualifications and Experience

• Right to work in the UK; no visa sponsorship.
• NVQ Level 3 Health & Social Care or equivalent.
• Current Basic Life Support training.
• Additional clinical skills training (e.g., blood sampling, urinalysis).
• GCSE or equivalent.
• Minimum two years’ experience in primary care or acute healthcare (e.g., A&E, primary care) under indirect supervision.
• Knowledge of triage/navigation desirable.

Professional Development

Ongoing personal, clinical and professional development will be expected, including mandatory training and maintaining competence.

Benefits

• Living wage employer.
• NHS pension scheme.
• NHS Blue Light card/discount scheme.
• Flexible working.
• Career development opportunities.
• Competitive rates of pay.
• Generous holiday entitlement with long‑service enhancements and the option to purchase additional leave.
• Well‑being schemes (details on request).

Disclosure and Barring Service Check

Applicants will be subject to the Rehabilitation of Offenders Act 1975 and will need to submit a DBS check.

Employer Details

Mastercall Healthcare, Trafford Healthcare NHS Trust, Moorside Road, Urmston, Manchester, M415SL. Website: http://www.mastercall.org.uk/ LinkedIn ID: LNKD1_UKTJ