Health Care Assistant - Intermediate Care (Duffy Suite)

Merseywestlancs; St Helens; Remote; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Flexible working

Generous pension

Job summary

Mersey West Lancashire Teaching Hospitals NHS Trust is recruiting a Health Care Assistant to support Intermediate Care at the Duffy Suite, St Helens Hospital. The role requires commitment to patient-centred care within a multidisciplinary team, across a 30-hour, part-time pattern including long day/night shifts.

An Enhanced DBS is required; flexible working options are discussed at interview. If successful, you will join a trust recognised for patient care and regional clinical excellence.

Qualifications

• Deliver patient-centred care and rehabilitation.
• Work within a multidisciplinary team to provide nursing support.
• Demonstrate compassion and professionalism in all interactions.

Responsibilities

• Work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge.
• Support the qualified Nursing Staff in maintaining high standards of nursing care.
• Assist in creating a ward environment conducive to patient recovery and comfort.
• Accept delegated functions appropriate for untrained staff.
• Ensure nursing documentation is accurate and countersigned by a registered nurse.
• Adhere to Trust Policies and Health & Safety guidelines.
• Support privacy, dignity and confidentiality of patients.

Skills

Compassionate care

Teamwork

Communication

Proactive approach

Education

NVQ level 2 Health & Social Care or equivalent

Care Certificate (level 1)

Job description

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.

Whatever you’re looking for in your career, you’ll find it here at MWL.

Health Care Assistant - Intermediate Care (Duffy Suite)

NHS AfC: Band 2

Main area Intermediate Care Grade NHS AfC: Band 2 Contract Permanent Hours Part time - 30 hours per week (long day / night shift pattern) Job ref 409-7382710-B

Site St Helens Hospital Town St Helens Salary per annum Closing 22/10/2026 23:59

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e‑mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

An exciting opportunity has arisen for the recruitment of a Healthcare Assistant on - Duffy Suite Intermediate Care, which is a28 bedded facility based at St Helens hospital .

This role and will expose you to new experience; working within a multidisciplinary environment providing acute medical care and rehabilitation

As an important part of the team, you will be expected to work both independently and alongside your colleagues to provide the highest level of patient care.

We are currently looking to recruit an enthusiastic, motivated Healthcare Assistant with a passion for pro‑active, Patient Centred Care. You must be dynamic, enthusiastic and well organised to blend well with an excellent team of Nursing, Therapy and Medical colleagues. The role is responsible for ensuring high quality; effective nursing and therapy interventions that is delivered to all patients admitted to our unit.

If you are the individual for this role and are also flexible, supportive and ready for an exciting new experience.

An Enhanced DBS Certificate with the checking of the Adults’ Barred Lists is required for this position.

Please note – This vacancy may close sooner than expected, should sufficient applications be received.

Main duties of the job

• To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge.
• To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients.
• To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families.
• To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake.
• To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse.
• To understand and adhere to all Trust Policies.
• To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time.

Working for our organisation

Mersey west Lancashire teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.

We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.

Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.

• Acute Trust of the Year – HSJ Awards November 2019
• Trust rates Outstanding by the CQC – Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
• Best acute Trust in England for quality of care for the 3 rd year running (NHS Staff Survey)

In the NHS Staff Survey 2020 the Trust scored the highest marks in the following areas;

• Quality of care

Detailed job description and main responsibilities

KEY DUTIES

• .To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge.
• To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients.
• To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families.
• To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake.
• To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse.
• To understand and adhere to all Trust Policies.
• To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• To ensure that privacy and dignity of patients is paramount and is not compromised.
• To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge.
• To report any untoward incidents/occurrences.
• To ensure that all patient care is delivered with the highest degree of professionalism.
• To present an appearance which gives a positive image of the Trust and a manner which is appropriate and which inspires confidence.

ADMINISTRATIVE RESPONSIBILITIES

• Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures.

TEACHING & TRAINING RESPONSIBILITIES

• To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete.
• To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.

Our Values

• We are Open
• We are Kind
• We are Inclusive

Qualifications

• Completion of Trust Care Certificate within 4 months of appointment
• Basic literacy and numeracy skills
• NVQ level 2 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)

Knowledge and Experience

• Knowledge of personal care and related procedures
• Experience of working in a team
• Experience of working in a patient care/health related role

Skills

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Able to accept direction and guidance
• Aware of own limitations
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

• Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
• Occasional requirement for concentration, with few competing demands for attention.
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
• Aware of the process for accessing staff health and wellbeing support
• Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death
• Able to carry out direct personal care as required on ward or department
• Frequent exposure to blood or body fluids
• Occasional exposure to patients with challenging behaviours

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under‑represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification.

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.
Certificate of Sponsorship

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, we may be unable to provide sponsorship.

eVisa Update
For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK.
Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.
Before travelling to the UK, we advise applicants to:

• Understand how to generate an eVisa share code

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

• All employees have the right to request flexible working from day one of employment.
• There is no limit on the number of requests they can make.
• Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.