Health Care Assistant - General Medicine Ward 3C

Mersey and West Lancashire Teaching Hospitals NHS Trust; Knowsley; On-site; GBP 18,000 - 22,000; Full time

Job summary

A regional healthcare provider is looking for a Health Care Assistant for the General Medicine Ward 3C. Candidates will undertake personal care duties for patients, record care information, and work closely with a multi-disciplinary team to provide compassionate care. Those with relevant qualifications, such as NVQ level 2 in Health and Social Care, are encouraged to apply. The position is full-time with a commitment to patient care.

Qualifications

• Basic literacy and numeracy skills required.
• Knowledge of personal care procedures needed.
• Experience in patient care or health-related roles essential.

Responsibilities

• Undertake personal care duties for patients.
• Record patient care information as per policies.
• Work within a multi-disciplinary team to deliver care.

Skills

Effective communication

Interpersonal skills

Teamwork

Time management

Basic IT skills

Flexibility

Professionalism

Education

Completion of Trust Care Certificate

NVQ level 2 Health and Social Care or equivalent

Job description

Health Care Assistant - General Medicine Ward 3C

The closing date is 02 December 2025

An exciting opportunity is available to join MWL Trust as a Health Care Assistant.

This is a full time (37.5 hours) position on the General Medicine Ward 3C.

The interview date for this position is yet to be confirmed.

Main duties of the job

The Health Care Support Worker (HCSW) will:1. Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, no requiring clinical skills.2. Record patient's personal care information in accordance with local and trust policies.3. Work with all members of the multi-disciplinary team to deliver the Trust's vision and values providing safe,high quality compassionate, person centred care.4. Demonstrate ward routine to new employees in own work area, where required.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job responsibilities

Please refer to the attached Job Description and Person Specification for details main responsibilities and requirements.

Our Values

• We are Kind
• We are Open
• We are Inclusive

Qualifications

• Completion of Trust Care Certificate within 4 months of appointment
• Basic literacy and numeracy skills
• NVQ level 2 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)

Knowledge and Experience

• Knowledge of personal care and related procedures
• Experience of working in a team
• Experience of working in a patient care/health related role

Skills

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Able to accept direction and guidance
• Aware of own limitations
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

• Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
• Occasional requirement for concentration, with few competing demands for attention
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
• Aware of the process for accessing staff health and wellbeing support
• Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life car e/ care after death
• Able to carry out direct personal care as required on ward or department
• Frequent exposure to blood or body fluids
• Occasional exposure to patients with challenging behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust