Health Care Assistant

NHS; Sheffield; On-site; GBP 24,000 - 26,000; Full time

Job summary

A healthcare organization in Sheffield seeks a Support Worker to assist individuals with diverse needs, enabling them to lead fulfilling lives. Key responsibilities include building therapeutic relationships and implementing care plans under supervision. Candidates should have achieved a Grade 4 in Maths and English and possess two years of experience as a Health Care Support Worker. This is a full-time, permanent position with a salary range of £24,071 to £25,674 per year.

Benefits

Comprehensive training and development opportunities

Flexible working patterns

Staff wellbeing support including counselling

Qualifications

• Two years’ experience working as a Health Care Support Worker.
• Good verbal and written communication skills.
• Basic keyboard skills and email use.

Responsibilities

• Implement care plans under supervision of qualified staff.
• Report observations on patient care to a qualified nurse.
• Assist patients in planning appropriate menus and activities.

Skills

Communication skills

Ability to build therapeutic relationships

Flexibility

Education

Grade 4 or above in Maths and English

Cavendish Care Certificate

Job description

Job Summary

People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia.

As a support worker you will be working closely with individuals, enabling them to live their lives and with support from a multi‑disciplinary team of nurses, occupational therapists, psychologists, social workers and doctors.

We will offer induction and training which will give you the skills to feel confident in your role.

Sheffield Health Partnership University NHS Foundation Trust is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however it is important to note that SHSC will be unable to offer sponsorship after your visa expires. You must also have at least 12 months on your visa at the start of your employment for training and operational reasons.

Please be advised this post has a cap and once reached will close automatically.

Key Elements of the Role

• Build and maintain safe and effective therapeutic relationships with individuals.
• Support people to identify their own hopes and goals, and contribute to collaborative care/support/recovery plans.
• Support the named nurse to develop collaborative care plans and implement them creatively using own initiative.
• Communicate effectively with a wide range of people using a range of preferred methods.
• Monitor, observe and engage with people, communicating outcomes and conclusions with the rest of the team.
• Gain an understanding of a person's experiences in relation to their mental health, learning disability and/or dementia.
• Understand a person's coping strategies and strengths and support them to use these at times of distress or difficulty.
• Contribute to reflective practice and encourage compassion and understanding.
• Be able to recognise increasing risk and alert colleagues to respond as needed.
• Undertake a range of practical tasks and duties in support of the team and individual needs.
• Follow principles of diffusion and de‑escalation and where physical interventions are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.
• Be able to report untoward incidents and areas of concern as soon as they arise.
• Document any relevant information following relevant policy and legislation.
• Contribute to individual reviews and team meetings.
• Aspire to instill hope and optimism.

About Us

Here at Team SHPU we offer a range of opportunities for personal and professional development, training and learning both within our organisation and with local and higher education providers. These include leadership training, coaching, mentoring and other specific opportunities whenever they arise.

We have a range of options on offer to support the physical and mental health and wellbeing of our colleagues. Some of the staff wellbeing support we offer includes mindfulness sessions, confidential counselling, mentoring and a free fast‑track physiotherapy service.

We have our own Flexible Staffing, Bank team allowing staff to book additional shifts on other wards and units.

There are social opportunities to get involved in with your colleagues across the Trust. We have a selection of network groups you can join and activities going on which you can get involved in.

As part of the wider NHS family, in addition to the generous annual leave which increases with long service and one of the best pension schemes in the world, we have access to money saving discount schemes including the Blue Light card and NHS Discounts, as well as the cycle to work scheme and many more offers.

Details

Date posted: 24 November 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,071 to £25,674 a year Per Annum

Contract: Permanent

Working pattern: Full‑time, Flexible working

Reference number: 457-25-7622572

Job locations:

• Michael Carlisle Centre / The Longley Centre, 75 Osborne Rd, Nether Edge, Sheffield, S11 9BF
• Norwood Grange Drive, Sheffield, S11 9BF

Responsibilities

• Implement identified plans of care for assigned patients under the direction‑supervision of qualified staff to meet the needs of the individuals identified care needs.
• Report actions and/or observations on patient care or behaviour to a qualified nurse so that a thorough evaluation of care can take place.
• Report untoward occurrences immediately to a qualified nurse so that a reassessment of care needs can be undertaken.
• Undertake general duties assigned by a qualified nurse so that high standards of service delivery can be maintained.
• Assist in planning appropriate menus, purchasing and catering in partnership with patients, to the extent required by their ability.
• Involve patients in a wide range of appropriate activities using local facilities where available.
• Encourage patient participation in day‑to‑day decision‑making, bearing in mind the principles of advocacy and self‑advocacy.
• Enable patients to maintain contact with friends and relatives by encouraging visits and assisting with letter writing.
• Accompany patients on outings and other arranged visits.
• Observe and document the patient’s participation in the care plan.
• Collaborate with the workforce regarding risk management and ensure compliance with the Trust’s policies.
• Engage in regular supervision and annual appraisal as required.
• Strengthen skills in using computer technology, basic keyboard skills and email communication.

Minimum Qualifications and Requirements

• Achieved a Grade 4 (formally Grade C) or above in Maths and English (this can include Functional Skills Level 2).
• Have fully completed the Cavendish Care Certificate.
• Can demonstrate two years’ experience of working as a Health Care Support Worker.

Person Specification

• Essential: Two years’ experience working as a Health Care Assistant.
• Good standard of written and verbal communication.
• Ability to build and sustain therapeutic relationships with patients at a level appropriate to their needs.
• Potential to organise, facilitate and develop patients’ skills in group settings.
• Consistently demonstrate non‑judgemental, respectful attitudes to patients.
• Basic keyboard skills and use of email.
• Integrity, punctuality and flexibility to work across a 24‑hour shift pattern.
• Desirable: Desire to work towards NVQ Level 3 or equivalent.
• Basic awareness and understanding of psychosocial interventions (Mindfulness, CBT, DBT, anxiety management).
• Ability to recognise and report changes in an individual’s mental health state.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Sheffield Health Partnership University NHS Foundation Trust

Michael Carlisle Centre / The Longley Centre, 75 Osborne Rd, Nether Edge, Sheffield, S11 9BF

Norwood Grange Drive, Sheffield, S11 9BF

Employer website: https://www.sheffieldpartnership.nhs.uk/