Health Care Assistant

NHS; Oldbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare provider in Oldbury is looking for an experienced Primary Care Health Care Assistant to support the nursing team in providing exceptional patient care. Key responsibilities include preparing consulting rooms, maintaining clinical stocks, and performing clinical tasks such as venepuncture and dressing applications. The ideal candidate should be flexible, hardworking, and a good team player. This role fosters a supportive working environment with a strong focus on patient excellence.

Benefits

Social events

Supportive team environment

Regular treats in kitchen

Qualifications

• Experience as a HCA in a GP Practice.
• Ability to organize and prioritize workload.
• Knowledge of confidentiality protocols.

Responsibilities

• Support nursing team to enable effective functioning.
• Prepare consulting rooms for effective consultation.
• Maintain clinical stocks such as vaccines and drugs.
• Perform venepuncture for patients.
• Apply simple dressings and remove sutures/staples.

Skills

Teamwork

Flexibility

Patient care

Tools

ICE

Docman 10

Job description

We are looking for an experienced Primary Care Health Care Assistant to join our busy surgery, where your role is vital to the smooth and efficient running of our excellent nurses team.

We are looking for someone who can be flexible, is hardworking and above all a good team player.

Our team at Hill Top is very friendly, hardworking, and we all strive for the same goal of patient excellence.

Main duties of the job

Your main duties in the role will be:

New patient checks

Height, Weight & BMI

Suture / Staple removal

Stock checks and ordering

Room checks and re-stock

About us

In General practice, we all work exceedingly hard for the overall benefit of our patients. At Hill Top our mission statement says "putting patients at the heart of everything we do." which is the mantra we all adhere to.

Our nursing team consist of 1 lead nurse, 1 part time locum nurse, and 1 locum HCA. You would compliment our nursing team as our HCA, and report to our lead nurse - Nurse Brown.

Hill Top Medical Centre is a very friendly and supportive place to work and will quickly become your work family.

We go out and socialise on a regular basis to relax away from the day to day stresses of working in the NHS, and there are always treats in the kitchen.

If you feel this is the new role for you, apply for this position now - we look forward to meeting you.

Job responsibilities

Job Outline

To provide support to the practice nursing team to enable them to function effectively

To prepare consulting rooms for effective consultation

To maintain clinical stocks such as vaccines and drugs

To provide care to patients according to and by following practice approved protocols

Main Duties (according to training provided)

To prepare consulting rooms and maintain stocks of examination instruments and specimen collection materials

To ensure couches are kept clean

To maintain vaccine stock levels and stock rotation as agreed with the practice nurses

To maintain and order drugs, instruments and clinical supplies

To take and record blood pressures using templates as requested by doctors or nurses

To perform venepuncture for patients

To test urine specimens using appropriate equipment and record as requested

To ensure that specimens brought in by patients or taken by doctors or nurses are ready for collection by pathology service

To perform other clinical tasks as trained and agreed to meet the needs of the practice

To apply simple dressings

Suture / staple removal

To perform any other task within the skills of the post holder

Responsibility

The job holder must work as part of a team, have the ability to organise and prioritize own workload on a day to day basis and observe strict rules about patient confidentiality at all times. The jobholder must know when to seek direction from the Practice Nurse, Doctor or Practice Manager

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Assess own performance and take accountability for own actions, either directly or under supervision
• Alert other team members to issues of quality and risk
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Skills

• ICE
• Docman 10

Experience

• Experience as a HCA in a GP Practice.
• Please do not apply for this position unless you are an experienced HCA in PRIMARY CARE.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.