Health Care Assistant

Cambridgeshire Community Services NHS Trust; Luton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Health Care Assistant to support community nursing teams in providing care to patients at home. The role involves assisting patients, managing care packages, and ensuring patient confidentiality. Candidates should have NVQ Level 3 in Health or be willing to pursue it, plus excellent interpersonal skills. With a salary range of £24,937 to £26,598 per annum, this position offers the chance to make a real difference in patient care.

Qualifications

• 1 year experience working as HCA or equivalent.
• Experience of working with the public.
• Previous experience of working in a team.

Responsibilities

• Provide advice and instruction to patients.
• Assist in delivering patient care packages under supervision.
• Manage and prioritise workload.
• Communicate with practice staff and GPs.
• Report any change in patient's condition.

Skills

Basic IT skills

Excellent interpersonal skills

Accurate and methodical approach to work

Ability to work without direct supervision

Ability to cope with challenging behaviour

Willingness to learn new skills

Education

NVQ in Health studied to Level 3 or willingness to work towards

Good standard of spoken & written English

Admin/clerical training

Job description

Go back Cambridgeshire Community Services NHS Trust

Health Care Assistant

The closing date is 28 December 2025

To work as a multi-skilled assistant supporting qualified members of the community nursing team to deliver appropriate nursing care to enable each patient to achieve their maximum potential and remain within their home environment. To be able to respond under supervision to unexpected health care needs of patients.

Before applying for this vacancy please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care may not reach the minimum salary threshold to obtain a certificate of sponsorship.

Main duties of the job

Our Community Nursing teams provide care to patients in the privacy of their own home. Our aim is to prevent unnecessary hospital admission and facilitate early discharge from the acute hospitals.

We believe in practitioner-led care that treats the whole person, not just the condition, enabling them to stay at home longer and leave hospital faster.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Job responsibilities

Provide advice and instruction to patients to explain any procedures being undertaken.

Understand the principles of data protection and patient confidentiality and the policies and procedures surrounding them.

Attend and participate in staff meetings.

Basic understanding of IT and ability to use e-mail and willingness to undertake training for any systems used to collect and manage patient data.

Communicate with practice staff and GPs regarding results and collection of specimens.

Refer patient queries to the nursing staff in a timely fashion.

Provide understanding and support to patients having difficulty coping with their condition.

To be supportive and communicative with patients & colleagues.

To ensure at all times patients are treated with care and compassion.

Report any change or deviation from planned care package to nursing staff.

Recognise change in patients need and with instruction adapt care package accordingly.

Recognise abnormal results following monitoring and inform nursing staff.

Undertake the delivery of patient care packages under the supervision of nursing staff.

Manage and prioritise workload.

To liaise with other health professionals, social services, GPs, hospital staff and other agencies involved in the care of each patient as required.

To accurately take and record telephone messages as required.

Undertake set nursing procedures following training and assessment e.g. phlebotomy, blood pressure monitoring, blood glucose monitoring, preparing patients as necessary prior to procedure, using aseptic technique.

Driving skills, including in icy and snowy conditions.

To acquire core skills in basic physiotherapy, nursing care and nursing techniques.

To provide general office duties i.e.: filing, photocopying as required.

Be able to implement packages of care, therapy or treatment prescribed by qualified members of the team. This will initially be done with supervision from a qualified member of the team.

Person Specification

Qualifications and Training

• Good standard of spoken & written English
• NVQ in Health studied to Level 3 or willingness to work towards
• Admin/clerical training

Knowledge and Skills

• Basic IT skills
• Excellent interpersonal skills
• Accurate and methodical approach to work
• Ability to work without direct supervision
• Ability to cope with challenging behaviour
• Willingness to learn new skills

Experience

• Minimum 1 year experience working as HCA or equivalent
• Experience of working with the public
• Previous experience of working in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cambridgeshire Community Services NHS Trust

£24,937 to £26,598 a year per annum, pro-rata