Health Care Assistant

Matrix Staffing Solutions Ltd; Dalbeattie; On-site; GBP 21,000 - 25,000; Full time

Job summary

Matrix Staffing Solutions Ltd is seeking a Healthcare Assistant in the UK to provide essential personal care and support to nurses, clinicians, and patients. You will assist with daily activities, maintain patient comfort and dignity, and help ensure a safe care environment.

The role involves shift-based work including evenings, weekends and bank holidays. You will support clinical tasks under supervision, receive training as required, and must have the right to work in the UK and pass

Qualifications

• Compassionate, patient-centred care approach.
• Good communication with patients, families and staff.
• Willingness to work as part of a team and follow instructions.
• Reliable and organised with ability to stay calm under pressure.
• Respect for confidentiality and professional boundaries.

Responsibilities

• Assist patients with personal care, including washing, dressing, toileting, and mobility.
• Take and record vital signs such as temperature, pulse, respiration, and blood pressure.
• Assist with patient observations and report any changes to senior staff.
• Support nurses with basic clinical tasks under supervision.
• Maintain cleanliness and hygiene in patient areas and follow infection prevention procedures.
• Accurately document care provided in line with organisational policies.

Skills

Compassionate care

Strong communication

Teamwork

Reliability

Confidentiality

Education

NVQ/QCF Health & Social Care level 2/3

Job description

A Healthcare Assistant provides essential support to nurses, clinicians, and patients by delivering high‑quality personal care and assisting with daily activities. This role is vital in ensuring a safe, compassionate, and dignified care experience for all service users.

Key Responsibilities

Patient Care

• Assist patients with personal care, including washing, dressing, toileting, and mobility.
• Support individuals with eating and drinking, ensuring dietary needs are met.
• Help maintain patient comfort, dignity, and independence wherever possible.

Clinical Support

• Take and record vital signs such as temperature, pulse, respiration, and blood pressure.
• Assist with patient observations and report any changes to senior staff.
• Support nurses with basic clinical tasks under supervision.

Environment & Safety

• Maintain cleanliness and hygiene in patient areas.
• Prepare and clean equipment before and after use.
• Follow infection prevention and control procedures.

Communication & Teamwork

• Provide emotional support and reassurance to patients and families.
• Communicate effectively with nurses, doctors, and other healthcare professionals.
• Accurately document care provided in line with organisational policies.

Skills & Qualities

• Compassionate, patient‑centred approach.
• Strong communication and interpersonal skills.
• Ability to work well in a team and follow instructions.
• Reliable, organised, and able to remain calm under pressure.
• Respect for confidentiality and professional boundaries.

Qualifications & Requirements

• Previous care experience is desirable but not always essential.
• NVQ/QCF Level 2 or 3 in Health & Social Care (or willingness to work towards it).
• Right to work and satisfactory background checks.
• Willingness to undertake mandatory training (e.g., safeguarding, manual handling).

Working Conditions

• Shift-based work, including evenings, weekends, and bank holidays.
• May involve manual handling and supporting patients with limited mobility.
• Fast‑paced environment requiring empathy, resilience, and adaptability