Health and Wellbeing Sales Manager - Chichester

The Goodwood Estate Company Limited; Chichester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A premier health and wellbeing establishment in Chichester is looking for a Sales Manager to drive membership growth, retention, and retreat sales. The successful candidate will manage the sales pipeline and lead a team of administrators to ensure a high-quality experience for each member. Ideal applicants will have a strong sales background, excellent communication skills, and a passion for customer service. This role offers various perks, including free event tickets and access to wellbeing facilities.

Benefits

Free tickets to our events

Entry into the Group Performance Share scheme

Access to wellbeing and fitness facilities

Staff meals while on duty

Qualifications

• Proven track record in sales, ideally within the wellbeing industry.
• Strong interpersonal and communication skills.
• A genuine passion for health and wellness.

Responsibilities

• Drive membership sales and retention across a range of health and wellbeing offerings.
• Manage the full sales pipeline including lead generation and onboarding.
• Conduct market and competitor research to stay ahead of trends.

Skills

Sales experience

Interpersonal skills

Communication skills

Customer service skills

Job description

Join our Health & Wellbeing team as a Sales Manager, where you'll play a key role in driving membership growth, retention, and retreat sales. Reporting to the Club Manager, you'll lead the sales process from initial enquiry through to onboarding, ensuring a seamless and high-quality experience for every member.

What you'll be doing:

• Drive membership sales and retention across a range of health and wellbeing offerings
• Manage the full sales pipeline, including lead generation, tours, sign‑ups, onboarding, renewals, and waitlists
• Analyse non‑converted leads and share insights with marketing and senior teams
• Support the wider membership strategy across the estate
• Sell wellbeing retreats and support the Club Manager when needed including acting as the point of contact in their absence
• Lead a team of administrators to deliver a professional, customer‑focused experience
• Conduct market and competitor research to stay ahead of trends
• Build long‑term relationships with members to encourage recurring revenue and upselling
• Monitor member satisfaction and suggest improvements to enhance the membership experience
• Prepare team rotas and manage shift changes
• Represent the Health & Wellbeing team at events to build rapport and community

What you'll bring:

• Proven track record in sales, ideally within the wellbeing industry
• Strong interpersonal and communication skills
• A genuine passion for health, wellness, and customer service
• Confidence in building trust and rapport with members
• Ability to work to KPIs and meet deadlines

What we’re looking for:

• Passionate and positive with a “can do” attitude
• Excellent attention to detail and organisational skills
• A quick learner who takes responsibility and makes confident decisions
• Strong customer service skills and a sense of fun!
• Flexibility to work weekends and holidays

What you'll get:

• Free tickets to our events
• Entry into the Group Performance Share scheme
• Access to wellbeing and fitness facilities
• A supportive and collaborative working environment
• Staff meals while on duty