Health and Wellbeing Coach

NHS; Telford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Telford is seeking a Health and Wellbeing Coach to deliver community-based group sessions aimed at improving patient wellbeing. This role involves working flexibly to empower individuals to achieve healthier lifestyles through personalized support and engagement in community initiatives. Strong communication and interpersonal skills are essential, alongside a background in health and wellness. The role is suited for those who thrive on initiative and enjoy creating impactful programs.

Qualifications

• Knowledge of health and well-being principles, including nutrition, physical activity, and mental health.
• Understanding of behaviour change principles and motivational interviewing techniques.
• Ability to build rapport and trust with individuals from diverse backgrounds.

Responsibilities

• Deliver group health and wellbeing sessions in community settings.
• Promote independence and self-management through personalized support.
• Conduct regular reviews and maintain accurate records.

Skills

Excellent communication

Interpersonal skills

Motivational skills

Empathy

Computer literacy

Education

GCSE grade A to C in English and Maths

Qualified to NVQ level 2 in Health and Social Care

Job description

The Health and Wellbeing Coach isa non-clinical / medical role and a new service introduced into the PCN throughexternal funding - Sport England Place Partnerships investment. The rolesupports patients to take control of their wellbeing and live happier, healthierlives through a focus on group clinics.You will be required to provide support to patients in a face to faceenvironment, as well as by email and telephone.

Main duties of the job

Deliver Group Clinics: Plan andfacilitate group sessions in community settings to support patients inimproving wellbeing and sustaining healthier lifestyles.

Empower Patients: Promote independence,self-management, and sustainable behaviour change through personalised supportand motivational techniques.

Facilitate Access to Resources: Connectindividuals with peer support, self-management tools, and community activitiesto build confidence, resilience, and social connection.

Collaborative Working: Partner withSocial Prescribers, Care Coordinators, Pharmacists, and widerclinical/community teams, including the Active Partnership, to link patients tolocal services that promote movement and wellbeing.

Person-Centred Support: Use coaching andmotivational interviewing to help individuals set and achieve meaningful healthgoals tailored to their needs and preferences.

Data-Informed Practice: Use frameworkssuch as Core20Plus5 to target interventions and support access to personalhealth budgets where appropriate.

Monitor and Evaluate: Conduct regularreviews, maintain accurate records, and contribute to service evaluation usingboth qualitative and quantitative methods. Report regularly to the PCN SteeringGroup with progress updates and measures.

Community Engagement: Activelyparticipate in local initiatives to promote health awareness and physicalactivity.

Professional Standards: Upholdconfidentiality, ethics, and a holistic, person-centred approach in allinteractions.

About us

We are a forward-thinking Primary Care Network, deeply committed to providing outstanding patient care and, crucially, to nurturing a supportive and friendly environment for our dedicated staff. We pride ourselves on a shared ethos of supportive learning and a genuine commitment to mentoring and developing our team members. We are passionate about professional development and take pride in fostering new roles.

Job responsibilities

As a health and wellbeing coach you will be responsible for the delivery of an exciting new patient facing project running group health and wellbeing sessions in the community. You will have influence to shape the session content and target patient population based on data and research, help to identify appropriate venues in the community, and publicise sessions to our patients.

This role will suit individuals who enjoy taking the initiative, shaping new ideas, and delivering projects from start to finish. Aligned to national changes to Neighbourhood health, this is an exciting opportunity to lead a new preventative approach across Newport and Central.

This role involves a combination of daytime and evening hours, and we're looking for someone with the flexibility to support individuals at times that work best for them. As an employee of Newport and Central PCN your usual place of work will be our offices in Shawbirch, but work will be completed throughout the wider PCN footprint with a particular focus on neighbourhoods where there is greater need.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths
• Excellent communication, interpersonal, and motivational skills.
• Knowledge of health and well-being principles, including nutrition, physical activity, and mental health.
• Ability to work independently and as part of a team.
• Strong listening skills, empathy, patience, and a non-judgmental approach.
• Ability to build rapport and trust with individuals from diverse backgrounds.
• Understanding of behaviour change principles and motivational interviewing techniques.
• Ability to access and utilise relevant resources and information.
• Computer literacy and ability to use relevant software and systems.
• Qualified to NVQ level 2 in Health and Social Care
• Efficiency in writing reports and presenting information in various formats to suit the audience.

Experience

• Experience working in a health and wellbeing environment
• Experience of working within Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.