Health And Safety Compliance

City Facilities Management; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A facilities management company in Glasgow seeks a technical specialist responsible for maintaining fire and CCTV systems. The ideal candidate will conduct repairs, respond to service calls, and ensure compliance with safety standards. A GCSE standard and an Electrical Competency Qualification are essential. Strong communication skills and customer focus are crucial. This role requires flexibility and the ability to work at heights.

Qualifications

• Ability to maintain and repair a range of Fire, CCTV products and specific EAS systems.
• PC literate and proficient in written/verbal communication.
• Willingness to work flexible hours and ability to work at heights.

Responsibilities

• Conduct maintenance and repairs as per KPIs.
• Respond promptly to service call requests.
• Complete paperwork for performance measurement and surveys.
• Ensure compliance with Fire alarm standards.

Skills

CCTV IP/analogue systems

Fire alarm systems

Good communication skills

Customer focused

Ability to work with minimum supervision

IPAF licence holder

Current driving licence

Education

Electrical Competency Qualification (NVQ/City & Guilds)

GCSE standard

Job description

Job Purpose

To be the technical specialist for designated stores responsible for undertaking first call response to Fire, CCTV, EAS, Access Control, PA, Automatic Pedestrian Gates.

Key Accountabilities

• To undertake maintenance and repairs in accordance with KPI's set by the customer including, but not limited to response, repair, first fix, and closure.
• To ensure all planned, reactive and statutory works designated to a CCTV engineer is carried out in accordance with contractual obligations as set out in the City FM Bookcase.
• To complete the PPM works within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures and satisfactory standards.
• To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt out of hours will be referred to the specialist in the first instance.
• To identify non‑repairable faults in equipment and propose corrective course of action.
• To order parts where required in line with Company Procedures, ensure prompt fitment on delivery and chase outstanding parts not delivered within 5 days.
• To fully complete all paperwork required by the Company to measure performance of service and undertake surveys as requested.
• To meet and communicate regularly with the Duty Manager on every store visit to advise all repair and maintenance issues that are likely to affect the smooth running of the store.
• To ensure all tools and equipment necessary to complete maintenance and repairs are available and serviceable at all times.
• Carry out required Fire PPM visits to BS5839.
• To ensure Fire alarm systems are in compliance with BS 5839 and report defects as necessary.
• To be proficient in the use of written and verbal communication, report writing and recording procedures.
• To be aware of regulations and codes of practise applicable to the tasks.

Knowledge, Skills and Abilities

• GCSE standard.
• Electrical Competency Qualification (NVQ/City & Guilds).
• CCTV IP/analogue systems.
• Fire alarm systems.
• PC literate.
• Ability to maintain and repair a range of Fire, CCTV products and specific EAS systems (Sensormatic).
• Ability to work with minimum supervision.
• Good communication skills (written and verbal).
• Helpful/friendly manner.
• Customer focused.
• Self‑motivated.
• Ability to work at heights.
• IPAF licence holder.
• Competent in the use of steps and ladders.
• Current driving licence.
• Ability to distinguish colours to the standard required for maintenance and repair of electrical/electronic equipment and appliances.
• Willingness to work flexible hours.