Health and Fitness Manager

Serco Limited; Basingstoke and Deane; On-site; GBP 27,000; Full time

Job summary

A leading leisure services provider is looking for a Health & Fitness Manager to oversee our fitness team in Basingstoke and Deane. In this permanent, full-time role, you will ensure exceptional member experiences across gym services while managing both staff and facilities. Key responsibilities include developing fitness coaches, maintaining a safe environment, and managing budgets. The position offers a competitive salary and a comprehensive benefits package including free membership and training opportunities.

Benefits

Free membership at the Centre

Discounted classes and facilities

DBS check and safeguarding training

6% employer matched pension contribution

Up to 22 days annual leave

Life assurance up to 2x salary

CIMSPA membership

Qualifications

• Required Level 2 Fitness Instruction qualification.
• Level 3 Personal Trainer qualification is beneficial.
• Strong leadership and coaching skills necessary.

Responsibilities

• Lead and develop the fitness coaching team.
• Recruit and manage personal trainers.
• Ensure outstanding gym engagement and onboarding.

Skills

Leadership

Coaching

Communication

Confidence in delivering PT

Education

Level 2 Fitness Instruction

Level 3 Personal Trainer

Group Training qualifications (desirable)

Job description

Serco - Shropshire & Whitchurch Leisure Centres

Permanent, Full Time

£26,566 per annum + Corporate Benefits Package

Serco Leisure is looking for an inspirational Health & Fitness Manager to lead our fitness team and deliver exceptional member experiences across the gym floor, studio, and personal training services. You will manage gym facilities at both our Shropshire and Whitchurch sites.

What You'll Do

• Lead and develop Health & Fitness Coaches, Apprentices, PTs, and Group Exercise Instructors
• Recruit and manage Personal Trainers and drive both team and personal PT income
• Deliver and support our Signature Group and Small Group Training programmes
• Ensure outstanding gym-floor engagement, onboarding, and member support
• Manage the group exercise budget and deliver a strong, commercially viable timetable
• Oversee member progress, KPIs and assessment processes using our digital systems
• Maintain a safe, clean, and motivating fitness environment

What You'll Bring

• Level 2 Fitness Instruction (required)
• Level 3 Personal Trainer
• Group Training qualifications (desirable; training provided)
• Strong leadership, coaching, and communication skills
• Confidence delivering PT, group exercise, and signature products

Why Serco

A place you can make an impact: Working within Leisure means that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

A place for you: Our staff providethe best possible service for our customers, and we welcome those who take similar pride in their work.

What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• Up to 22days annual leave (Pro Rata) + Public Holidays
• Life assurance up to 2x base salary
• For all Leisure benefits please see Employee Benefits (moreleisure.com)

What We Offer

• CIMSPA membership
• Ongoing training and development
• Career progression within Serco Leisure
• Link to leisure benefits - https://www.moreleisure.com/employee-benefits/

Join us and help shape outstanding fitness experiences for our members.

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