Head Waiter / Waitress

Fundamental Hospitality; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury dining group in London is seeking a Head Waiter/ess to join their team. This role entails overseeing service quality, managing orders, and leading a section team to deliver outstanding guest experiences. Ideal candidates will have experience in high-end dining, strong communication skills, and a passion for hospitality. Competitive pay structure plus benefits are offered with immediate start available.

Benefits

Competitive salary and service charge

Meals on duty

Staff discounts

Continuous training and development

Qualifications

• Previous experience in a high-end or luxury dining environment.
• Passion for delivering outstanding service and creating memorable dining moments.
• Organised and proactive in managing service.

Responsibilities

• Oversee and support your section team to deliver impeccable service.
• Take and manage orders to ensure timely table turnover.
• Coordinate seating plans with the front desk.

Skills

Strong communication skills

Leadership skills

Attention to detail

Teamwork

Job description

Join the Fundamental Hospitality Family: Head Waiter

Opportunities at Gaia, La Maison Ani & Shanghai-Me, London.

About Us

Fundamental Hospitality is bringing some of the world’s most exciting dining destinations to London. From the refined Mediterranean flavours of Gaia, to the Parisian elegance of La Maison Ani, and the luxurious Asian allure of Shanghai-Me, our restaurants share a commitment to exceptional service, exquisite cuisine, and unforgettable guest experiences.

The Role: Head Waiter/ess

We are looking for passionate and professional Head Waiters / Waitresses to join our teams across Gaia, La Maison Ani and Shanghai-Me. As a Head Waiter/ess, you will be at the heart of the guest journey; ensuring service runs smoothly, supporting your section team, and delivering warm, attentive hospitality.

Key Responsibilities

• Oversee and support your section team to deliver impeccable service.
• Take and manage orders, ensuring a smooth tempo and timely table turnover.
• Liaise with the front desk to coordinate seating plans.
• Maintain mise en place, stock levels, and cleanliness standards.
• Ensure guest preferences, allergies, and special requests are communicated and actioned.
• Lead by example in service delivery, upselling, and guest engagement.
• Work collaboratively with chefs, sommeliers, and management to exceed guest expectations.

About You

• Previous experience in a high‑end or luxury dining environment.
• Strong communication and leadership skills.
• Passion for delivering outstanding service and creating memorable dining moments.
• Organised, detail‑oriented, and proactive.
• A genuine love for hospitality and teamwork.

Why Join Us?

• Be part of a fast‑growing international hospitality group with global career opportunities.
• Competitive salary and service charge.
• Meals on duty and staff discounts across our venues.
• Continuous training and development to support your career goals.
• A vibrant, supportive, and high‑performing team culture.

If you’re ready to bring your skills, energy, and personality to one of London’s most exciting dining collections, we’d love to hear from you.

Experience

Required

Employment

Full‑time

Salary

£16.95 – £18.95 hourly

Benefits

Up to £18.95ph + cash & card tips + tronc surplus distribution

Starting time

Immediate start!

About Fundamental Hospitality

Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts.