Head Waiter/ress - Brooklands (Maternity Cover)

HSH Group / The Peninsula Hong Kong; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hotel group in London seeks a Head Waiter/ress to deliver exceptional customer experiences in its fine dining restaurant. The role involves managing a team, ensuring high standards of service, and promoting the venue as a culinary destination. Candidates should possess relevant experience in fine dining and excellent communication skills. Competitive remuneration and benefits offered.

Benefits

Market-leading remuneration

Attractive benefits

Service charges

Qualifications

• Experience in fine dining restaurant or luxury 5* hotel.
• Ability to work under pressure and be highly adaptable.
• Flexibility in work hours and tasks.

Responsibilities

• Promote The Peninsula London as a culinary destination.
• Oversee the sequence of service standards followed by the team.
• Train colleagues on the usage of POS system.

Skills

Knowledge of British cuisine

Excellent communication skills

Team management

Time management

Education

Culinary qualifications or certifications

Job description

Head Waiter/ress - Brooklands (Maternity Cover)

Business Unit: The Peninsula London

Location: London

The Peninsula London is pleased to announce we are seeking a Head Waiter/ress to join the team within the fine dining restaurant, reporting to the Assistant Restaurant Managers and responsible for a team of Chef de Rang and Commis Waiters to deliver high levels of service.

Brooklands restaurant will offer contemporary European cuisine from Michelin-starred Chef Director, Claude Bosi, widely considered to be one of Britain's leading culinary lights – as well as top-flight libations and cigars – in a collection of distinctive spaces inspired by the classic eras of British aviation and motorsport.

The venue, designed by London architects Archer Humphryes, comprises a sleek main dining room with a sweeping outdoor terrace with enchanting panoramic views across London’s skyline taking in iconic landmarks like St Pauls and the City, the London Eye, and Battersea as well as over three Royal Parks (Hyde Park, Green Park, and St James’ Park).

• An exceptional opportunity to join our high-profile flagship hotelin London
• Market-leading remuneration, service charges, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Promote The Peninsula London to becoming a recognized culinary destination by creating memorable guest experiences through friendly, yet unobtrusive service with a passion for excellence.
• Understand and ensure the team also follow the sequence of service standards.
• Understand the menus and all food and beverage items ordered, including ingredients, methods of preparation, and appropriate style of service.
• Ensure usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment.
• Utilize the POS system and train all colleagues accordingly and as required.
• Observe and maintain the daily condition of all physical facilities and equipment in the restaurant, and public area and make recommendations for corrections and improvement as needed.
• Supervising, and guiding a team and assisting management with day-to-day service.

General Requirements

• Good knowledge of British cuisine and food and beverage trends. Additionally, understand good wine and service within a fine dining restaurant.
• Experience of a similar role in a fine dining restaurant or luxury 5* hotel.
• Previous relevant culinary qualifications or certifications.
• Excellent team and time management and organizational skills, highly adaptable, naturally positive.
• Good communication skills, flexibility, and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.

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