Head Waiter / ess

Jamavar; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A Michelin star restaurant in London is seeking a Head Waiter/Waitress to oversee service and lead the team in delivering exceptional dining experiences. The ideal candidate will have proven experience in a high-end setting and possess strong leadership and communication skills. Responsibilities include maintaining service standards, training team members, and ensuring guest satisfaction. This role offers a chance to work in a dynamic environment with opportunities for professional growth and employee discounts at prestigious venues.

Benefits

Professional development opportunities

Employee discounts at prestigious restaurants

Collaborative work environment

Qualifications

• Proven experience in a similar role and in a high-end restaurant.
• Strong leadership and communication skills.
• Ability to motivate and develop a team.

Responsibilities

• Oversee the smooth running of service and lead the floor team.
• Ensure every guest enjoys an unforgettable visit.
• Act as the bridge between front of house and management.

Skills

Leadership

Communication

Team Motivation

Guest-Focused Approach

Organizational Skills

Job description

Overview

Are you a passionate and experienced Head Waiter / Waitress looking to be part of an exceptional dining experience? If you have a passion for hospitality, we’d love to hear from you.

About Us

Jamavar, a Michelin star restaurant located in the heart of Mayfair, offers an exquisite dining experience, blending traditional Indian cuisine with contemporary flair. Our Michelin star status is a testament to our commitment to excellence, and we are proud to be at the forefront of London's fine dining scene.

The Role

As Head Waitress / Waiter, you’ll be responsible for overseeing the smooth running of service, leading the floor team, and ensuring every guest enjoys an unforgettable visit. You will act as the bridge between front of house and management, maintaining our exacting standards at all times.

Responsibilities

• Service Leadership
  • Lead by example to deliver consistently exceptional service
  • Oversee all bookings, guest notes, and special requirements
  • Ensure all areas are fully prepared for service
  • Coach and support team members to maintain standards
• Product & Service Knowledge
  • Maintain deep knowledge of our menu, wines, cocktails, and allergens
  • Share the story, history, and artistry of Mimi Mei Fair with guests
  • Maximise sales opportunities through confident, thoughtful recommendations
  • Train and mentor team members on product knowledge
• Health, Safety & Licensing
  • Ensure all licensing laws and company policies are followed
  • Maintain a safe environment for guests and colleagues, resolving hazards immediately
  • Escalate any serious issues promptly to management
• Organisation & Cleanliness
  • Oversee section cleanliness and organisation throughout the shift
  • Manage opening and closing procedures for the floor
  • Ensure all equipment and service areas meet hygiene and maintenance standards

What We9re Looking For

• Proven experience in a similar role and in a high-end restaurant
• Strong leadership and communication skills
• Ability to motivate and develop a team
• A polished, confident, and guest-focused approach
• Organised and calm under pressure

We offer

• A collaborative work environment
• Opportunities for professional development and growth
• The chance to be part of a fun and forward-thinking team
• Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair

We can a0t wait to hear from you!