Head Therapist

Leisure People; City Of London; On-site; GBP 30,000 - 32,000; Full time

Job summary

A luxury spa company in City Of London is seeking a Head Therapist to lead a team and ensure exceptional spa experiences. The role requires proven experience in a senior therapist position with strong leadership and retail skills. Competitive salary starts at £30,000 with additional service charge and gratuities. Live-in accommodation options are available.

Benefits

Basic salary: £30,000 per year

Service charge: £2,000 per year

Live-in accommodation available

Excellent in-house training

Meals on duty

Qualifications

• Proven experience in a senior therapist or head therapist role within a high-end, luxury environment.
• Natural leadership skills able to inspire and bring out the best in your team.
• Impeccable presentation and a warm, approachable personality.

Responsibilities

• Lead, train, and support the therapist team to deliver exceptional treatments.
• Ensure treatment rooms and facilities are immaculate at all times.
• Help recruit, onboard, and develop new team members.

Skills

Leadership skills

Communication skills

Retail awareness

Interpersonal skills

Presentable personality

Education

Internationally recognised beauty and spa qualifications

Job description

The Role

As Head Therapist, you\'ll lead by example - motivating, coaching and developing your team to deliver world-class treatments and outstanding guest care.

You'll oversee the spa's daily operations, maintaining the highest standards of hygiene, presentation, and service. You'll also take responsibility for designing and promoting an enticing treatment menu, driving retail sales and maximising profitability, while ensuring every guest leaves feeling cared for and rejuvenated.

About You

We\'re looking for someone truly passionate about the luxury spa experience, with:

• Proven experience in a senior therapist or head therapist role within a high-end, luxury environment.
• Internationally recognised beauty and spa qualifications.
• Natural leadership skills - able to inspire and bring out the best in your team.
• Strong retail and commercial awareness, with an eye for opportunities and the bigger picture.
• Excellent communication, coaching, and interpersonal skills.
• Impeccable presentation and a warm, approachable personality.

Key Responsibilities

• Lead, train, and support the therapist team to deliver exceptional treatments and five-star guest service.
• Ensure treatment rooms and facilities are immaculate, well-stocked, and welcoming at all times.
• Act as a host, making guests feel comfortable and ensuring they get the most out of their visit.
• Help recruit, onboard, and develop new team members.
• Drive retail sales, promotions, and service excellence.
• Assist with PR events, open evenings, and special promotions.
• Ensure full compliance with all health & safety, hygiene, and data protection policies.

What\'s in it for you?

• Basic salary: £30,000 per year
• Service charge: £2,000 per year
• Gratuities
• On-target earnings: £33,000+ per year
• Live-in accommodation available (£12/day including all bills, lunch & dinner)
• Meals on duty
• Excellent in-house training
• Opportunity to work in one of the UK\'s most iconic luxury hotels

Interviews available immediately - don\'t miss out on this career-defining opportunity to join a truly exceptional team.

Apply now and take the next step in your luxury spa career.