Head Sommelier - Brooklands

The Hongkong and Shanghai Hotels, Limited; City of Westminster; On-site; GBP 40,000 - 55,000; Full time

Job summary

A luxury hotel in London is seeking a Head Sommelier for its Brooklands Restaurant. The role involves designing a market-leading wine programme and delivering exceptional wine service. Candidates should possess strong wine knowledge and experience of over 4 years in a similar luxury setting. Attractive benefits and competitive remuneration are offered.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Opportunity to work with an experienced team

Qualifications

• 4+ years in a similar role within a luxury environment.
• Ability to provide exceptional wine service to guests.
• Strong knowledge of wine and food pairing.
• Capable of working under pressure.

Responsibilities

• Deliver exceptional wine service to all guests.
• Maintain positive interactions with guests and colleagues.
• Collaborate with various departments on wine procurement.
• Manage guest inquiries efficiently.

Skills

Wine expertise

Customer service

Team leadership

Problem-solving

Education

Wine-related studies

Job description

Role Overview

The Peninsula London is excited to announce that we are seeking a Head Sommelier to work within our Brooklands Restaurant, designing and delivering a unique and market‑leading wine programme alongside the Director of Wine. This position will have a great passion for both wines and service and be able to translate this into a special guest experience. Brooklands Restaurant offers contemporary European cuisine from Michelin‑starred Chef Director, Claude Bosi, widely considered to be one of Britain’s leading culinary lights – as well as top‑flight libations and cigars – in a collection of distinctive spaces inspired by the classic eras of British aviation and motorsport.

Responsibilities

• Always ensure the delivery of exceptional wine service, providing friendly, yet discreet and unobtrusive service in greeting and waiting on all guests. Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles.
• Establish and maintain positive guest and colleague interactions with productive working relationships.
• Work closely with other departments and stakeholders such as Procurement, cellar stores and other outlets.
• Handle all guest and internal customer inquiries that need the attention of the Food and Beverage Office in a courteous and efficient manner, following through to make sure problems are resolved promptly.
• Thorough knowledge of wine and food pairing.

Qualifications

• Experience of 4 year or more working in a similar role in a luxury environment.
• Wine‑related studies.
• Friendly and positive with a flexible approach and confidence to guide a team and converse with guests.
• Ability to work under pressure.

Benefits

• An exceptional opportunity to join our high‑profile flagship hotel in London.
• Market‑leading remuneration, service charge, and attractive benefits.
• Join our award‑winning group, working alongside a highly experienced team.

We are delighted to receive your CV and will liaise with suitable candidates directly.