Head Sommelier - Brooklands

The Hongkong and Shanghai Hotels, Limited; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hotel in London is seeking a Head Sommelier for its Brooklands Restaurant. The successful candidate will design and deliver a unique wine program, ensuring exceptional wine service while enhancing guest experiences. This position requires a thorough knowledge of wine pairing and at least 4 years of experience in a luxury setting. Join an award-winning team with a market-leading remuneration package and attractive benefits.

Benefits

Market-leading remuneration

Attractive benefits

Service charge

Qualifications

• 4+ years of experience in a luxury environment.
• Exceptional wine service delivery.
• Friendly, positive approach with guests.

Responsibilities

• Ensure exceptional wine service and exceed guest expectations.
• Develop positive relationships with guests and colleagues.
• Collaborate with departments for smooth operations.
• Handle inquiries courteously and efficiently.

Skills

Wine and food pairing knowledge

Customer service skills

Team leadership

Ability to work under pressure

Education

Wine-related studies

Job description

The Peninsula London is excited to announce that we are seeking a Head Sommelier to work within our Brooklands Restaurant, designing and delivering a unique and market leading wine programme alongside the Director of Wine. This position will have a great passion for both wines and service and be able to translate this into a special guest experience.

Brooklands restaurant offers contemporary European cuisine from Michelin-starred Chef Director, Claude Bosi, widely considered to be one of Britain's leading culinary lights – as well as top-flight libations and cigars – in a collection of distinctive spaces inspired by the classic eras of British aviation and motorsport.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Always ensure the delivery of exceptional wine service, providing friendly, yet discreet and unobtrusive service in greeting and waiting on all guests. Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles.
• Establish and maintain positive guest and colleague interactions with productive working relationships.
• Work closely with other departments and stakeholders such as Procurement, cellar stores and other outlets.
• Handle all guest and internal customer inquiries that needs the attention of the Food and Beverage Office in a courteous and efficient manner, following through to make sure problems are resolved promptly.

General requirements

• Thorough knowledge of wine and food pairing.
• Experience of 4 year or more working in a similar role in a luxury environment.
• Wine-related studies.
• Friendly and positive with a flexible approach and confidence to guide a team and converse with guests.
• Ability to work under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.