Head Receptionist

Talent Hive; Redhill; On-site; GBP 27,000 - 32,000; Full time

Job summary

A hospitality company in the United Kingdom seeks a Head Receptionist to oversee front office operations at a 4 star hotel. This role demands a strong financial understanding and a commitment to training the team on hotel services and the local area. You will supervise the front of house team to ensure exceptional customer service. The position offers a salary of up to £32,000 per annum and opportunities for career progression.

Benefits

Uniform provided

Career Progression

Qualifications

• Exceptional background in front of house operations is required.
• Experience in managing front office teams is a must.

Responsibilities

• Manage the front office operation in a 4 star hotel.
• Ensure the team understands hotel products and local area.
• Supervise the front of house team effectively.

Skills

Financial understanding of front office operations

Supervisory skills

Passion for training delivery

Job description

The Company

• Recently acquired hotel
• Renowned for exceptional standards and customer standards
• A multi-site operator
• About to go through a full hotel refurbishment

The Package

• Up to £32,000 per annum.
• Uniform provided.
• Career Progression

The Job Role

• Head Receptionist to manage the front office operation with a 4 star hotel
• Demonstrate a passion and commitment to training delivery, ensuring the team have an understanding of the hotel products and services, as well as an understanding of the local area.
• The successful Head Receptionist will have a strong financial understanding of the front officeand the impact it has on the hotels profitability.
• To supervise a front of house team within this successful hotel operation

The Requirements

• The successful Head Receptionist will have anexceptional background in front of house operations.

Have experience of work...