Head Receptionist

The Evolv Collection; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Industry pay

Restaurant discount

Real-time pay access

Employee Assistance Program

On-shift meals

Recognition program

Training platform

Holiday accrual

Volunteer day

Referral program

Job summary

The Evolv Collection is seeking a dedicated Head Receptionist for Bluebird City at South Place Hotel in London. You will lead our reception team, ensuring high standards of guest service, handle calls, enquiries and reservations with warmth and efficiency.

This role offers growth within hospitality, access to industry-leading training via Evolv Edge, and a supportive environment with excellent benefits and discount programs.

Job description

The Location: South Place Hotel,3 South Pl, London EC2M 2AF, UK

The Salary: Competitive

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discountat all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream– track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Programwith a 24/7 helpline and complimentary sessions with a trained counsellor.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform,Evolv Edge which is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of London’s creative flair. Exploring the hotel, you’ll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler. Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance you’d expect from one of London’s most exciting hotels.

Bluebird City brings the effortless style of Kings Road to the heart of the City of London. Seasonal menus make the most of local produce to craft a modern British menu and Bluebird classic dishes. The Bluebird bar, alfresco terrace, restaurant and private dining rooms offer exceptional hospitality at Liverpool Street’s five star ’South Place Hotel’

A bit about what you will be doing:

We are looking for a dedicated and guest-centric Head Receptionist to join our team at Bluebird City, South Place Hotel. In this important role, you'll be the go‑to person for our team of receptionists, ensuring that they uphold the high standards of service expected at our restaurant. While supporting the Reception Management team, you'll support the day-to-day reception area, managing calls, enquiries, and reservations with grace and efficiency. With your warmth and charm, you'll build lasting relationships with both guests and team members alike, setting a positive example for the rest of the team. Your primary focus will be on ensuring that all receptionists perform their duties to the highest standards, contributing to the overall success and reputation of the restaurant. This role offers a fantastic opportunity for growth and development within the hospitality industry.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

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