Head of Unpaid Work

Ministry of Justice; Littlehampton; Hybride; GBP 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Annual Leave: 25 days plus holidays

Pension scheme

Training and development opportunities

Résumé du poste

The Ministry of Justice is recruiting a Head of Unpaid Work to lead service delivery and sentence management across a defined geographic area. You will steer resources, ensure high quality placements, and drive improvements in outcomes to reduce reoffending while maintaining regulatory compliance.

You will build relationships with local partners, secure funding where needed, and lead a team to deliver a robust, scalable Unpaid Work program across Kent, Surrey and Sussex with hybrid working

Qualifications

• Experience within Unpaid Work delivery.
• Experience of planning and managing complex logistical delivery.
• Experience of effectively and efficiently managing financial and physical resources.
• Extensive experience of effectively leading, managing and motivating staff.
• Experience of successfully building and managing strategic and working relationships with internal and external stakeholders and partners.
• Experience of successfully managing the performance of teams and individuals to achieve high working standards.
• Experience of managing delivery in line with health & safety legal requirements.

Responsabilités

• Lead management and planning of resources across the geographic area of responsibility to ensure the most efficient means of service delivery are deployed, effectively aligning resources to demand.
• Identify service requirements and ensure the appropriate range of placements are in place for identified needs, risk categories and protected characteristics.
• Oversee robust placement and beneficiary management, including development and implementation of individual, local and national placement contracts.
• Design and lead assurance of operational performance and quality, leading improvements or decommissioning of placements where necessary.
• Lead engagement with local stakeholders to influence plans/strategies, improve local services, source placements and create opportunities for innovative solutions.
• Secure income generation opportunities and make reinvestment decisions in line with priorities.
• Ensure all operational and sentence management Unpaid Work staff are trained to relevant and appropriate level.
• Manage Unpaid Work resources budget for geographic area of responsibility and, where required, the authorisation of expenditure.
• Ensure alignment and adherence with sentence management policy and practices.
• Ensure that all Unpaid Work operations meet health and safety requirements, supported by a culture that protects employees, service users, beneficiaries and public at all times.
• Ensure appropriate quality and assurance processes are in place to support standalone Unpaid Work sentence management delivery.
• Ensure all aspects of the business adhere to legal and organisational requirements such as diversity and inclusion and data protection, including, where appropriate with stakeholders.
• Seek, monitor and analyse data, including from service users and beneficiaries, to inform continuous improvement of services.
• Facilitate external scrutiny through Operational and System Assurance Group and HMI Probation, and responding to recommendations.
• Promote Unpaid Work externally to sentencers, community and statutory organisations, media and the public to increase visibility.
• Promote Unpaid Work internally as a credible intervention for both punishment and rehabilitation.
• Oversee staff grievance, capability and disciplinary investigations and seek prompt resolution where appropriate.

Connaissances

Unpaid Work delivery

Leadership

Stakeholder engagement

Strategic planning

Budget management

Health and safety compliance

Formation

Level 5 management qualification

Description du poste

The Head of Unpaid Work leads the delivery of Unpaid Work service delivery, including sentence management for standalone Unpaid Work cohort, for an allocated geographical area of operations within the region. and They will support the Head of NPS Interventions by providing, dedicated leadership and management for Unpaid Work., The post holder will provide management with responsibility for resources and the strategic and operational direction, for an allocated geographical area of operations within the region. Provision of quality sentence management for Service Users within the Unpaid Work Cohort to support achieving outcomes on reducing reoffending. Provision of a demand led quality service delivery for all Service Users subject to Unpaid Work requirements, which provides a pro-social environment that promotes compliance and achieves positive outcomes for beneficiary organisations and local communities Improves performance and quality of Unpaid Work delivery on a continuous basis to ensure service is responsive to the needs of Service Users and the wider business. Develop and maintain effective relationships with stakeholders and partners to coordinate delivery, meet statutory responsibilities and reduce reoffending.

Responsibilities, Activities & Duties

• Lead management and planning of resources across the geographic area of responsibility to ensure the most efficient means of service delivery are deployed, effectively aligning resources to demand
• Identify service requirements and ensure the appropriate range of placements are in place for identified needs, risk categories and protected characteristics and used appropriately
• Oversee robust placement and beneficiary management, including development and implementation of individual, local and national placement contracts.
• Design and lead assurance of operational performance and quality, leading improvements or decommissioning of placements where necessary.
• Lead engagement with local stakeholders to influence plans/strategies, improve local services, source placements and create opportunities for innovative solutions.
• Secure income generation opportunities and make reinvestment decisions in line with priorities
• Ensure all operational and sentence management Unpaid Work staff are trained to relevant and appropriate level.
• Manage Unpaid Work resources budget for geographic area of responsibility and, where required, the authorisation of expenditure.
• Ensure alignment and adherence with sentence management policy and practices.
• Ensure that all Unpaid Work operations meet health and safety requirements, supported by a culture that protects employees, service users, beneficiaries and public at all times.
• Ensure appropriate quality and assurance processes are in place to support standalone Unpaid Work sentence management delivery.
• Ensure all aspects of the business adhere to legal and organisational requirements such as diversity and inclusion and data protection, including, where appropriate with stakeholders.
• Seek, monitor and analyse data, including from service users and beneficiaries, to inform continuous improvement of services.
• Facilitate external scrutiny through Operational and System Assurance Group and HMI Probation, and responding to recommendations.
• Promote Unpaid Work externally to sentencers, community and statutory organisations, media and the public to increase visibility.
• Promote Unpaid Work internally as a credible intervention for both punishment and rehabilitation.
• Oversee staff grievance, capability and disciplinary investigations and seek prompt resolution where appropriate.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Travel and Working Arrangements

As this is a regional role, travel would be expected across Kent, Surrey and Sussex from an agreed base located in Surrey or Sussex. Travel expenses can be reimbursed as per HMPPS policy.

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre‑employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

Language Requirement

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Behaviours

• Managing a Quality Service
• Leadership
• Making effective Decisions
• Delivering at Pace
• Changing and Improving
• Working Together

Essential Experience

• Experience within Unpaid Work delivery.
• Experience of planning and managing complex logistical delivery.
• Experience of effectively and efficiently managing financial and physical resources.
• Extensive experience of effectively leading, managing and motivating staff
• Experience dealing with complex disciplinary or grievance‑related matters in accordance with HR process and practice.
• Experience of successfully building and managing strategic and working relationships with internal and external stakeholders and partners.
• Experience of successfully managing the performance of teams and individuals to achieve high working standards.
• Experience of managing delivery in line with health & safety legal requirements.

Technical Requirements

Level 5 qualification in a relevant subject (e.g. management) or significant equivalent professional experience.

Benefits

• Annual Leave: 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part‑time and job share posts will be calculated on a pro‑rated basis.
• Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information. Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto‑enrolled into the Local Government Pension Scheme.
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: The opportunity to join employee‑run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed directly to senior management. Networks are currently available for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
• Eligibility: All candidates are subject to security and identity checks prior to taking up post.
• Support: A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens.

Diversity & Inclusion

Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

Complaints and Concerns

• To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [e-mail]);
• To Ministry of Justice Resourcing team ([e-mail]);
• To the Civil Service Commission (details available here)