Head of Technology Delivery

POBL; Cardiff; Hybrid; GBP 76,000; Full time

Job summary

A non-profit housing organization in Cardiff is seeking an experienced Technology Leader to drive digital transformation and lead strategic technology initiatives. The role involves collaborating with teams to enhance user experience and improve operational efficiency. The ideal candidate has expertise in user-centred design and agile delivery, alongside a degree in a relevant field. This position offers a competitive salary of £75,516 and the flexibility of hybrid working.

Benefits

26 days holiday plus bank holidays

Pension scheme with matched contributions

Continuous professional training and development

Employee wellbeing support

Colleague discount platform

Qualifications

• Experienced technology leader with a strong track record of delivering digital solutions.
• Commitment to ongoing professional development.
• Passionate about accessible and inclusive technology.

Responsibilities

• Lead the Technology Delivery Team and partners to ensure technology meets user needs.
• Shape digital experiences and guide project delivery.
• Collaborate with teams to embed user-centred and agile ways of working.

Skills

Inclusive technology leadership

User-centred design

Agile delivery

Strong communication skills

Problem-solving skills

Relationship building

Education

Degree in a relevant field

Job description

What is Great About the Role

• You’ll play a key role in shaping how technology helps people every day. From customers engaging with our digital services to colleagues using systems at work.
• You’ll lead a passionate, skilled team and have the space to shape how we deliver technology.
• You’ll embed User‑Centred Design (UCD) and inclusive design practices across the organisation ensuring technology works for everyone.
• You’ll have flexibility to work both remotely and on‑site with a supportive and understanding leadership team.
• You’ll influence meaningful change in an organisation that truly listens to its people and values innovation.

Where Does This Role Fit In

You’ll be part of our Technology Leadership Team, working closely with the Director of Technology and collaborating with the Strategic Change and Data & Insights teams.

Your work will connect across the whole organisation – shaping digital experiences, guiding project delivery and helping teams embed user‑centred and agile ways of working.

You’ll lead the Technology Delivery Team and Technology Delivery Partners / Product Managers. Together you’ll ensure every piece of technology we deliver meets user needs, adds value and supports our strategic goals.

What skills and experience do you need

You’ll be an experienced and inclusive technology leader with a strong track record of delivering digital solutions that improve how people work and live. You’ll bring a solid understanding of user‑centred design, agile delivery and enterprise architecture, alongside proven experience in leading teams and managing change.

Strong communication, problem‑solving and relationship‑building skills are key, as is the confidence to collaborate across teams and manage complex projects effectively. You’ll hold a degree in a relevant field and be committed to ongoing professional development. Most importantly you’ll be passionate about creating technology that is accessible, inclusive and genuinely improves people’s experiences.

Pay and Benefits

Time off and Flexibility

• 26 days holiday plus Bank holidays, rising to 31 days with an extra day for each full year of service.
• Predominantly Monday to Friday with the option to request a compressed 9‑day fortnight.
• Maternity & Adoption Leave: 20 weeks.
• Paternity Leave: 3 weeks.
• Hybrid Working: Your base will be the nearest head office – Newport, Cardiff or Swansea. Regular team meetups in Newport are part of the role.

Money and Pensions

• This is a permanent role for 37 hours per week. Salary is set at £75,516.
• Pension choices: Defined Contribution scheme with matched contributions up to 10%, or Defined Benefit 1/80 of final salary for every year of service.
• 3× life cover linked to pension membership.
• Saving scheme with competitive interest rate.
• Give‑As‑You‑Earn scheme for tax‑efficient charity donations.
• From 1 April 2026 the option to be either weekly or monthly paid.

Your Wellbeing

• Sick pay rising with length of service, up to 6 months full pay after 4 years.
• Eyecare: Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team and OH service to all colleagues.
• Annual health check.
• Health Cash Plan.

Getting Around

• Mileage paid at 45p plus 5p per passenger per mile.
• Salary sacrifice electric vehicle lease scheme (subject to eligibility).
• Cycle‑to‑Work scheme.

Your Development

• Continuous professional training and development.
• Leadership development programmes.
• Professional memberships needed for your role are reimbursed.
• Career coaching.
• Support with funding and time for qualifications.

Perks & Recognition

• Long Service Awards.
• Blue Light Card eligibility giving discounts at 15,000 brands.
• Colleague discount platform (launching 1 November 2026).

What FREDIE

At Pobl Group we are guided in all that we do by a group of principles that we call FREDIE: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background you will have an equal opportunity at Pobl Group and we encourage you to apply now.

How do you apply

If you have the skills, experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. Our application process is a contemporary CV & we ask a question around your motivation, skills & experience for the role, along with a few contact details so that we can get back in touch with you.

The interview process will consist of two stages

An initial Teams call with the hiring manager during the week commencing 10th November, followed by a second‑stage in‑person interview for shortlisted candidates which will involve further assessments.

Who are Pobl Group

Pobl Group is a not‑for‑profit housing, care and support organisation based in Wales dedicated to providing high‑quality affordable homes and services that help people thrive. Pobl Group merged with Linc Cymru recently and together we are bringing expertise and resources under one umbrella to become a stronger, more resilient group with even greater reach across Welsh communities.