Head of Technical - Retailer Relations & Strategy

Henderson Brown Recruitment Limited; Cambridge; On-site; GBP 70,000 - 110,000; Full time

Job summary

Henderson Brown Recruitment Limited is partnering with a major retailer to appoint a Head of Technical in Cambridgeshire. This role will shape the technical strategy and be the trusted voice for customer requirements across the fresh produce supply chain.

You will own retailer relationships, lead the technical agenda, and drive performance improvements using data-driven insights. A leadership role focused on quality, safety, and compliance within a fast-paced, cross-functional environment.

Qualifications

• Significant technical experience in fresh produce and agricultural supply chains.
• Strong understanding of product quality, food safety, legality and quality controls.
• Proven ability to own major retailer technical relationships and manage senior stakeholders.

Responsibilities

• Own and develop retailer technical relationships with major UK retailers.
• Lead the customer technical agenda, ensuring codes of practice, specifications and compliance are delivered.
• Set technical strategy and oversee KPIs, reviews and escalation management with data-driven insights.
• Lead and develop the Technical function with a culture of accountability and continuous improvement.
• Collaborate cross-functionally with Commercial, Operations, Procurement and Quality to resolve complex technical challenges.
• Provide technical leadership across the fresh produce supply chain, ensuring product integrity and supplier assurance.
• Represent the business at customer meetings, technical reviews, and strategic forums.

Skills

Fresh produce

Technical leadership

Stakeholder management

Food safety

Quality standards

Supply chain excellence

Job description

Henderson Brown Recruitment Limited is partnering with a major retailer to appoint a Head of Technical in Cambridgeshire. This role will shape the technical strategy and be the trusted voice for customer requirements across the fresh produce supply chain.

You will own retailer relationships, lead the technical agenda, and drive performance improvements using data-driven insights. A leadership role focused on quality, safety, and compliance within a fast-paced, cross-functional environment.