Head of Street Cleansing & Public Realm Excellence

Birmingham City Council; Birmingham; On-site; GBP 67,000 - 86,000; Full time

Job summary

Birmingham City Council invites a commercially minded Head of Street Cleansing to lead a high-profile frontline service in Birmingham. The role guides four regional Operations Managers to deliver safe, efficient street cleansing across the city.

You will shape strategic direction, drive performance, and lead transformation programmes while ensuring value for money and strong public service delivery. A key leadership position in the City Operations team, reporting to the Street Scene Director.

Qualifications

• Significant leadership experience in a large, complex operational setting.
• Proven ability to develop service plans aligned to priorities and environmental objectives.
• Experience delivering transformation, modernisation and workforce renewal programs.
• Experience managing substantial budgets and driving financial efficiencies.
• Experience with procurement, commissioning and contract management.
• Experience leading risk management, business continuity and emergency response.

Responsibilities

• Lead Birmingham's Street Cleansing Service with a senior management team.
• Monitor and improve performance against targets, KPIs and customer satisfaction.
• Design resilient service models that adapt to community needs.
• Use data and feedback to drive service improvements and innovation.
• Oversee budgeting, savings targets and resource allocation.
• Lead procurement and contract management for external services.

Skills

Strategic leadership

People management

Budget management

Stakeholder engagement

Change management

Performance improvement

Education

Degree-level qualification

Management qualification

IOSH/NEBOSH health & safety qualification

Job description

Birmingham City Council invites a commercially minded Head of Street Cleansing to lead a high-profile frontline service in Birmingham. The role guides four regional Operations Managers to deliver safe, efficient street cleansing across the city.

You will shape strategic direction, drive performance, and lead transformation programmes while ensuring value for money and strong public service delivery. A key leadership position in the City Operations team, reporting to the Street Scene Director.