Head of Strategic Retail Partnerships

Circana; Greater London; Híbrido; GBP 90 000 - 150 000; Tempo integral

Resumo da oferta

Circana in the UK seeks a Head of Strategic Retail Partnerships to oversee relationships with our most valuable retail clients. You will use extensive industry knowledge to guide your team and clients, provide consultation, and remove barriers, while prioritising resources to balance internal and client needs.

The ideal candidate has proven leadership of high-performing teams, exceptional communication, and a data-driven, collaborative, solution-focused approach to decision making within a busy

Qualificações

• Experience working with retailers or for a retailer using customer/market data to drive commercial decision making
• Proven experience leading a high performing team
• Exceptional interpersonal, written and spoken communication skills
• Analytical mindset with ability to integrate multiple data sets to deliver actionable insights
• Tenacity to influence and drive solutions in a busy retail environment
• Excellence in relationship building with senior stakeholders
• Ability to coach a team in using data to create compelling actions through storytelling
• Able to prioritise, work flexibly and make rapid decisions

Responsabilidades

• Lead a team of 20+ (2 direct reports), setting direction and coaching
• Establish and maintain trusted partner status with your clients through a consultative approach
• Accountable for the delivery of contracted services to clients and identification of incremental opportunities through consultation
• Act as the voice of the clients within Circana, ensuring their needs are understood and appropriately prioritised
• Act as a point of escalation for the client
• Set team and client objectives
• Support the team to deliver client budgets
• Drive the Circana UK agenda and prioritisation as part of the UK Operating committee

Conhecimentos

Retail data leadership

Team leadership

Client relationship building

Strategic partnership management

Data-driven decision making

Cross-functional collaboration

Consultative selling

Descrição da oferta de emprego

Let's be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

Let's be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition. With us you can stay curious together. Learn more at www.circana.com.

Our Critical Sales Skills

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as an recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

The Head of Strategic Retail Partnerships is a Senior Leader within the Retail team, accountable for overseeing the relationship with our most valuable retail clients. You will utilise extensive industry knowledge to provide direction and development to their team and clients. You will lead the team in providing exemplary service to clients, providing consultation and acting as a point of escalation to identify and remove barriers. You will drive the prioritization of resources to balance internal and client requirements. The ideal candidate will need to have proven experience leading a high performing team, driving internal and external collaboration and an innovative and solution focused approach to decision making.

Job Responsibilities

• Lead a team of 20+ ( 2 direct reports), setting direction and coaching
• Establish and maintain trusted partner status with your clients through a consultative approach
• Accountable for the delivery of contracted services to clients and identification of incremental opportunities through consultation
• Act as the voice of the clients within Circana, ensuring their needs are understood and appropriately prioritised
• Act as a point of escalation for the client
• Set team and client objectives
• Support the team to deliver client budgets
• Drive the Circana UK agenda and prioritisation as part of the UK Operating committee

Requirements

• Have clear experience in working with retailers or for a retailer utilising Customer/Market data to drive commercial decision making
• Proven experience leading a high performing team
• Exceptional interpersonal, written and spoken communication skills
• Analytical mindset, able to guide the team in the integration of multiple data sets to deliver the deepest and most actionable insight
• Tenacity to influence and drive solutions and capability within a busy retail environment
• Excellence in relationship building and able to confidently act in a consultative capacity with senior stakeholders
• Ability to coach a team in the use of data to create compelling actions through a detailed story-telling approach
• Able to prioritise effectively, work flexibly and make balanced and rapid decisions

Circana Behaviours

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

Remote/Hybrid