Head of Service Contracts

Babcock Mission Critical Services España SA.; Gloucester; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading services provider is seeking a Head of Service Contracts to manage service contract delivery and ensure compliance and performance. The ideal candidate should have a strong financial acumen and experience in Facilities Management. This hybrid role includes national travel and offers various benefits such as a pension scheme and professional development opportunities.

Benefits

Matched contribution pension scheme

Access to a Digital GP

Employee share scheme

Employee shopping savings portal

Payment of Professional Fees

Special paid leave for reservists

Holiday Trading benefit

‘Be Kind Day’ volunteering leave

Employee assistance programme

Qualifications

• Strong financial and commercial acumen.
• Proven ability to manage complex contracts and challenging customer relationships.
• Solid background in Facilities Management operations and strategy.

Responsibilities

• Manage operations enabling service contracts including compliance reviews.
• Develop and implement outsourcing strategy aligned with ISO 44001.
• Oversee investment and fixed cost objectives.
• Collaborate with transformation team on modernisation initiatives.

Skills

Financial acumen

Contract management

Facilities Management operations

Education

Bachelor’s degree in Business, Facilities Management, Engineering, or a related discipline

Job description

Head of Service Contracts

Location: Tewkesbury, Gloucestershire (Hybrid)

Role Type: Full time / Permanent

Role ID: SF69499

Job Summary

At Babcock we’re working to create a safe and secure world, together. As Head of Service Contracts you will lead and oversee the full spectrum of service contract delivery across TLES, driving compliance, operational performance, and continuous innovation.

Day‑to‑day responsibilities include:

• Manage all operations enabling service contracts, including FM, MHE, PPE, workwear, soft services and waste management ensuring full compliance with legal, financial and commercial standards through robust monthly, quarterly and annual reviews
• Develop and implement a transition strategy to a ‘Vested’ outsourcing model aligned with ISO 44001 for all contracts
• Oversee delivery of investment and fixed cost objectives through strong governance and performance tracking
• Collaborate with the transformation team to drive modernisation initiatives across operations

This role is full time, working 37 hours per week. National travel is required, with regular monthly visits to London and Andover. Some remote working is also possible.

Essential Experience

Strong financial and commercial acumen.

Proven ability to manage complex contracts and challenging customer relationships.

Solid background in Facilities Management operations and strategy.

Qualifications

Bachelor’s degree in Business, Facilities Management, Engineering, or a related discipline (or equivalent qualification).

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10‑days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

About Babcock International

For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability‑confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Job Segment: CSR, Engineer, Management, Engineering