Head of Service

HC One; North Shields; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Paid Enhanced DBS/PVG

Free uniform

Nutritious meals during shifts

Company pension scheme

28 days annual leave incl. bank hols

Group life assurance

Learning and development opportunities

GP online service for you and family

Colleague discounts

Job summary

HC-One Limited is seeking a Head of Service for our Dementia, Nursing, Residential and Specialist Care homes. You will lead with kindness, ensuring high standards of care and well-being for residents while overseeing kitchen operations.

You will train staff, manage menus, ensure food safety, and maintain records. The role offers full training and a broad benefits package including DBS, pension, annual leave, and wellbeing support.

Qualifications

• Kitchen experience is required.
• Knowledge of The Food Safety Act 1990, The Health and Safety at Work Act 1974, RIDDOR and COSHH.
• Excellent record keeping and organisational skills.

Responsibilities

• Prepare and serve nutritious meals for residents, including cakes for morning tea trolley and lunchtime desserts.
• Maintain high standards of cleanliness, food safety and hygiene in all kitchen areas.
• Monitor and maintain food supplies, fridge and freezer temperatures; support new starters with equipment use.
• Always prioritise residents' well-being and provide kind, considerate care.

Job description

About the role

Full Time Position

In your role as Head of Service at HC-One, you’ll value one thing above all. Kindness. It carries across every aspect of our Dementia, Nursing, Residential and Specialist Care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

As Head of Service that will mean helping to prepare and serve nutritious, healthy meals that our residents will love. Assisting and preparing the cakes for the morning tea trolley and the lunch time dessert/cakes. You’ll demonstrate the highest standards in cleanliness, food safety and hygiene. And, whether you’re maintaining food supplies and fridge/freezer temperatures, showing new starters how to use the equipment or scrubbing that last bit of spilled food from inside the oven, you’ll always have residentwell-beingin mind above anything else.

HC-One are looking for someone with kitchen experience. You must be aware of The Food Safety Act 1990, The Health and Safety at Work Act 1974, RIDDOR and COSHH regulations. Great record keeping and organisational skills will be essential, as will the ability to follow recipes. And, whenever you communicate with a Resident or co-worker, you’ll be truly considerate and kind.

Well, after all, it’s just in your nature.

Subject to experience and qualifications.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as Head of Service we will invest in you and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• Free uniform
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.