Head Of Sales - Mailing Services

Taylor Higson; West Midlands; Hybrid; GBP 80,000 - 85,000; Full time

Job summary

A leading mailing services company in the West Midlands is seeking a Head of Sales to drive growth and customer engagement. The ideal candidate will have proven sales leadership in Mailing, including Direct Mail and Hybrid Mail. This role focuses on inspiring a sales team, developing strategic plans, and expanding market presence. This position offers a competitive salary of £80,000 – £85,000 plus commission and benefits, with a clear progression to a senior leadership role.

Qualifications

• Proven sales leadership experience within Mailing: Direct Mail, Transactional Mail, Hybrid Mail.
• Strong track record in delivering measurable revenue results.
• Comfortable operating both strategically and hands-on.

Responsibilities

• Lead, develop, and inspire a high-performing sales team.
• Drive new business acquisition and build market presence.
• Grow revenue from existing customers through proactive account development.

Skills

Sales leadership experience in Mailing

Strategic thinker

Strong communication skills

Team motivation

CRM knowledge

Job description

Head of Sales – Mailing Services
Location: Office-based with occasional hybrid flexibility
Salary: £80,000 – £85,000 Commission and Benefits

This long-established, technology-led mailing business deliver everything from Direct Mail and Business Mail to Transactional and Hybrid Mail, working with clients across multiple sectors.

The business is entering a new phase of growth and is now seeking a senior commercial leader to join its Client Services function, someone who will drive sales strategy, strengthen customer relationships, and accelerate revenue performance. While the role is titled Head of Sales, there is flexibility for the right individual - the priority is seniority, capability, and strategic impact.

Reporting to the Sales Director, you will spearhead the businesses revenue growth plan, maximising customer retention, expanding existing accounts, and securing new business. You will work closely with senior stakeholders, shaping long-term strategy while remaining hands‑on with client engagement and sales development.

Your Key Responsibilities

• Lead, develop, and inspire a high-performing sales team
• Drive new business acquisition and build market presence
• Grow revenue from existing customers through proactive account development
• Create and deliver strategic sales plans in line with growth targets
• Identify commercial opportunities within print, mail, and postage markets
• Set and manage KPIs, forecasts, and reporting frameworks
• Work cross-functionally with operations and marketing to deliver client solutions
• Represent the business at trade events and networking forums
• Build the leadership pipeline with the long-term aim of stepping up into Sales Director

What You’ll Need

• Proven sales leadership experience within Mailing: Direct Mail, Transactional Mail, Hybrid Mail (essential)
• Strategic thinker with a growth mindset and commercial edge
• Strong track record in delivering measurable revenue results
• Able to motivate, coach, and inspire teams to outperform targets
• Confident communicator and negotiator at all levels
• Comfortable operating both strategically and hands‑on
• CRM and reporting tools knowledge is essential

This is a career-defining role. This appointment is designed to evolve into a senior leadership role, with a clear progression pathway to Sales Director.

Personal Attributes Required

• Commercially driven with a passion for growth
• Inspirational leader who elevates team performance
• Forward-thinking and ready to progress into senior leadership
• Hands‑on, proactive, and not afraid to lead from the front

If you’re ready to drive sales transformation within a growing, well‑invested business—this is your chance to make a lasting impact.