Head of Sales

PHS Group Limited; Southall; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A leading logistics service provider in England is looking for a Head of Sales to lead a high-performing sales team. This role involves developing and implementing growth strategies, optimizing pricing, and ensuring high customer satisfaction. Ideal candidates will have significant experience in RTP sales leadership and a proven record of driving sales growth dynamics. The position offers a hybrid work model and an attractive salary with bonuses.

Benefits

Attractive salary plus bonus structure

Company car / car allowance

Hybrid working

Employee discounts

Access to Digital GP

Qualifications

• Significant experience in RTP sector sales leadership.
• Proven track record of profitable sales growth.
• Experience managing sales teams with KPIs.

Responsibilities

• Grow profitable revenue year on year.
• Lead and motivate the sales team.
• Own the Sales Pipeline and drive growth.

Skills

Sales leadership

Negotiating skills

Commercial strategy development

Performance management using KPIs

Customer satisfaction improvement

Job description

About the Role

Head of Sales at phs Teacrate. Nation‑wide travel required. We’re searching for a results‑driven, high‑energy sales professional with a proven track record in the RTP materials handling & packaging sector to lead and manage our highly experienced sales team to drive new business & growth.

Key Responsibilities

• Grow profitable revenue year on year. Implement the sales strategy and annual sales plans for key sectors in the business, adjusting if required.
• Lead, manage, motivate and develop the sales team using appropriate metrics, KPIs, training and development, to drive performance and profitable growth.
• Own the Sales Pipeline and drive sales growth through growing existing contracts and delivering new business wins.
• Ensure client retention is optimised through excellent account management practice and first‑class customer service. Identify and resolve issues promptly.
• Forecast accurate numbers for existing and new customers/products, taking action to maintain performance against agreed plans.
• Optimise pricing to maximise profitability. With the Managing Director and Finance Business Partner, set and enforce pricing and authority levels. Ensure compliance with authority levels and review pricing policy regularly.
• Lead the customer satisfaction activity for the business. Measure and improve customer satisfaction levels through Net Promoter Score (NPS).
• Ensure existing products are reviewed and upgraded or retired, and that relevant and profitable new products are developed and introduced to the market.
• Work effectively with phs Marketing to create and implement effective and efficient product marketing and marketing communications which drive profitable sales growth at minimal cost.
• Work with colleagues to minimise & collect overdue customer debt.

Qualifications & Experience

• Significant experience within the RTP sector in a senior sales leadership role.
• Proven track record of driving profitable sales & EBITDA growth.
• Prior experience of setting and managing an effective commercial strategy.
• Proven experience managing sales teams and driving performance using KPIs.
• Experience of personally leading bids and sales processes.
• Strong negotiating and commercial skills – a proven ability to accurately price business opportunities and develop bids.
• Deliver consistent profitable sales growth year on year (£ revenue and gross margin).
• Deliver consistent customer retention (% and £).
• Deliver consistent customer satisfaction (NPS).
• Deliver consistently commercially appropriate pricing which is regularly reviewed and changed to optimise profitable growth (£ gross margin).
• Deliver compliant commercial contracts which are signed and do not expose phs to inappropriate risk.

About phs Teacrate

We don’t just move crates; we orchestrate seamless logistics. As the foremost service provider for crates, handling equipment, and packaging products across the UK, we power industries that keep our nation moving. With a 99%+ satisfaction score, we prioritise your needs and deliver tailored solutions. Our fleet of 29 vehicles ensures next working day delivery, while our strategically placed depots cover the entire UK.

Benefits

• Attractive basic salary plus bonus structure.
• Company car / car allowance.
• National travel required.
• Hybrid working.
• Buy / Sell holiday scheme.
• Access to Digital GP for you and your household.
• Other benefits such as improved parental leave, a 24‑hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more.
• Real savings with major supermarkets and retailers through amazing employee discounts with phs Perks.

Equal Opportunity

phs is committed to creating an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment and onboarding process.