Head of Sales

KYOCERA Document Solutions UK; Manchester; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading document solutions company in Manchester is seeking a Sales Team Leader to drive revenue targets and mentor team members. The ideal candidate will have a proven track record in sales management, strong communication skills, and a deep understanding of direct commercial sales and CRM systems. This role offers competitive salary and comprehensive benefits, including a generous holiday scheme and company sick pay.

Benefits

Competitive salary

Generous holiday allowance

Life Assurance

Pension Scheme

Employee Assistance Programme

Bike2Work scheme

Qualifications

• Proven experience in leading sales teams.
• Ability to work under pressure and meet deadlines.
• Demonstrated experience in direct commercial sales.
• Strong understanding of MPS and Leasing.
• Excellent written and oral communication skills.

Responsibilities

• Lead the commercial sales team to meet revenue targets.
• Develop and coach team members for maximum performance.
• Manage CRM database accuracy.
• Drive new business activities and monitor KPIs.
• Negotiate effectively on behalf of the company.

Skills

Sales management

Coaching

Communication

Negotiation

CRM proficiency

Team leadership

Tools

Salesforce

MS Office

Job description

To lead the Annodata (part of Kyocera group UK) direct commercial sales team based in the north of England to achieve and overachieve revenues and gross profit targets, through managing, mentoring & coaching. Ensure all existing and new sales opportunities maximise the entire portfolio of hardware products, software and services.

Responsibilities

• Provide effective leadership, directing staff and make decisions as appropriate to achieve all individual and team objectives and overall Company Strategy.
• Drive specific new business activity across the sales team including the running of regular "Deep Dives" on key accounts to maximise cross‑sell opportunities.
• Analyse the existing customer base to ensure all opportunities are maximised.
• Ensure the team are maintaining and updating the CRM database (Salesforce) daily to maintain accuracy with their client details, activities (emails, calls and meetings) and all sales opportunities.
• Be a role model for Kyocera Values and philosophy, ensuring all people processes are performed professionally, fairly, meaningfully and in a timely manner.
• Lead weekly meetings with your team to review activity levels, opportunities, pipeline and forecast via CRM.
• Ensure monthly meetings take place with your team members to review their pipeline, activities and general communication.
• Coach, train and develop team members to maximise their sales performance.
• Identify and develop high potential individuals within the team.
• Maintain confidentiality of all matters to the Company standards.
• Respond promptly and satisfactorily to all customer queries and complaints.
• Communicate effectively with staff, peers and senior management.
• Monitor key performance indicators and competency levels, ensuring agreed actions are followed through.
• Plan, allocate resources (time, expenditure, hardware, personnel) to meet all agreed business objectives.
• Use judgement to assess risk/gain balance and make decisions based on available information.
• Negotiate effectively on behalf of Annodata, defining areas of agreement/disagreement and developing alternatives to reach acceptable solutions with customers.
• Monitor KPIs within the regional teams to drive sales executives towards achieving set activity levels and recommend performance improvements as needed.
• Collaborate with internal stakeholders to maximise productivity within sales.
• Review the annual budget/P&L and maximise profitability within the Private sector sales channel.
• Sponsor key client engagement and build relationships with stakeholders to support the sales team.

Qualifications

• Previous experience of leading and motivating a successful sales team.
• Ability to work under pressure and meet challenging deadlines.
• Demonstrable previous experience within a direct commercial sales role (industry knowledge advantageous).
• Experience and clear understanding of MPS and Leasing are essential.
• Proven sales management experience, strong people management and commercial awareness.
• Excellent written and oral communication skills; comfortable working with senior managers.
• Robust selling skills.
• Self‑motivated and a team player.
• Deadline driven and results‑oriented.
• Experience using relationship management tools (CRM) and competency in MS Office programmes (Word, PowerPoint, Excel, SharePoint, Teams).
• Ability to create and deliver presentations tailored to audience needs.
• Competencies and Key Success Factors:
  • Effective communication and listening skills.
  • Awareness of how the role impacts company performance; proactive in improving service.
  • Strong commitment to achieving business goals (e.g., win rates, revenue, profitability).
  • Extra‑mile mindset and courage to try new ideas.
• Understanding of how the Kyocera Group UK operates.
• Equality and Diversity Statement: Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. Reasonable adjustments will be made during the recruitment process.

Benefits

• Salary: Competitive
• 25 days holiday (All statutory bank holidays; 1 extra day after 5 years). Part‑time/temporary employees receive a pro‑rata equivalent.
• Buying and selling holiday scheme.
• Life Assurance (4 × base salary).
• Pension Scheme – total contribution of 8 % (5 % Employer, 3 % Employee).
• Company sick pay (structured from 1 week to 13 weeks depending on years of service).
• Enhanced maternity and paternity leave.
• Employee Assistance Programme.
• Bike2Work scheme – salary sacrifice scheme to purchase bikes at a discount.
• Lifeworks – Access to discounts / perks.
• EyeCare – discount for glasses and eye tests.

Recruitment Agencies

• Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.