Head of Revenue Operations

Kainos; Belfast; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading technology firm in Belfast seeks a Head of Revenue Operations to own revenue growth strategies for Workday products. This role requires over 5 years of experience in Revenue Operations within B2B SaaS, advanced analytics capabilities, and strong leadership skills. You will collaborate across teams to drive efficiency and growth as you execute strategic initiatives. The firm values a diverse workforce and is committed to an inclusive culture.

Qualifications

• 5+ years of experience in Revenue Operations or related roles in B2B SaaS.
• Demonstrated track record in designing and scaling revenue processes.
• Deep familiarity with Workday or comparable enterprise ecosystems.

Responsibilities

• Translate CRO’s vision into actionable GTM strategies.
• Own and optimize core revenue processes.
• Design initiatives for onboarding and continuous learning.
• Deliver insights on pipeline health and campaign ROI.
• Partner with Finance on compensation strategy.
• Lead cross-functional revenue projects.

Skills

Revenue Operations Leadership at Scale

Commercial Analytics and RevTech Mastery

Executive-Level Influence & Communication

Cross-Functional Change Leadership

Leadership of High-Performance Revenue Teams

Tools

CRM (e.g. Salesforce)

BI tools

Job description

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

Main purpose of the role & responsibilities in the business:

As the Head of Revenue Operations for the Workday Product at Kainos, you will own the ‘operating system for revenue growth—ensuring strategy, people, process, data, and tooling are aligned to predictably double ARR over the next 4 years without growing cost at the same rate.

You will align sales, marketing, and enablement functions to deliver strategic growth initiatives and operational excellence across the customer lifecycle. Acting as a strategic partner to the CRO, you will ensure seamless execution of go-to-market strategies, backed by insightful data, scalable processes, and high-performing teams.

Your key responsibilities will include:

• Sales Strategy Execution: Translate the CRO’s vision into actionable, scalable go-to-market (GTM) strategies across the Workday portfolio. Collaborate with leadership across Sales, Marketing, Product, and Finance to execute initiatives and eliminate bottlenecks to drive pipeline and revenue acceleration.
• Revenue Process Ownership Own and optimise core revenue processes, including lead management, deal desk, sales SLAs, and renewals, driving deal velocity and applying discount guardrails.
• Enablement & Productivity: Design and oversee enablement initiatives for onboarding, training, and continuous learning to support sales productivity. Key productivity metrics will be Time-To-First-Deal, Ramp time and Quota attainment by tenure. You will be tightly coupled with Product Marketing.
• Performance Reporting & Insights: Deliver insights to the CRO and executive team, covering pipeline health, campaign ROI, conversion rates, and customer lifecycle performance.
• Commercial Planning & Financial Alignment: Partner with Finance and People Operations to support workforce planning, compensation strategy, and scalable team structures. Ensure operational maturity evolves in parallel with business growth and complexity.
• Change Leadership: Lead cross-functional revenue operations projects that drive efficiency, scale, and commercial impact. Act as the operational engine behind new sales initiatives and transformations.
• Sales Culture & Behavioural Reinforcement: Reinforce consistent sales behaviours that drive forecast accuracy, CRM hygiene and avoiding sandbagging or last minute surprises.
• Internal Communications & Collaboration: Act as the connective tissue between pre-sales, marketing, enablement, and sales teams to ensure alignment and shared focus on revenue goals. Establish strong feedback loops and support the CRO in driving team cohesion and culture.

Minimum (essential) requirements:

• Revenue Operations Leadership at Scale: 5+ years’ experience in Revenue Operations, Sales Operations, or Commercial Operations roles within B2B SaaS or enterprise technology.
• Proven Builder of End-to-End Revenue Engines: Demonstrated track record of designing, implementing, and scaling end-to-end revenue processes across Marketing → Sales → Customer Success, including lead management, pipeline governance, forecasting, renewals, and expansion.
• Workday or Complex Enterprise Ecosystem Expertise: Deep familiarity with Workday or comparable enterprise SaaS ecosystems, including partner-led GTM motions, multi-stakeholder sales cycles, services attach, and complex deal structures.
• Commercial Analytics, Forecasting & RevTech Mastery: Advanced analytical capability with hands‑on ownership of forecasting accuracy, pipeline health, and productivity metrics, supported by expertise in CRM (e.g. Salesforce), MAPs, enablement platforms, and BI tooling. Able to translate data into clear executive and board‑level insights.
• Cross-Functional Change Leadership: Proven experience leading complex, cross‑functional revenue initiatives involving Sales, Marketing, Product, Finance, and People Operations—delivering measurable improvements in growth, efficiency, or predictability.
• Executive-Level Influence & Communication: Exceptional communication and stakeholder management skills, with demonstrated ability to influence senior leaders and C‑suite executives, challenge constructively, and align teams around common revenue outcomes.
• Leadership of High‑Performance Revenue Teams: Demonstrated success in building, leading, and developing high‑performing RevOps, Sales Ops, or Enablement teams, including setting standards, driving accountability, and scaling team capability alongside business growth.

Desirable:

• Backgroundincluding leadership at $50m+ ARR with demonstrated experience scaling toward or beyond $100m ARR.
• Have led a revenue transformation (new CRM, GTM redesign, pricing change).
• Experience of direct ownership of quota modelling and compensation design.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.