Head of Quality | Care Homes

Queens Park Care; Glasgow; Remote; GBP 72,000 - 85,000; Full time

Job summary

A premium care home provider is seeking a Head of Quality to oversee care quality and compliance across their portfolio of homes in Scotland and England. This role requires a proactive quality professional with extensive knowledge of elderly care regulations. Candidates should have substantial experience in quality assurance and will be responsible for auditing processes and implementing performance improvement plans. A competitive salary of up to £85,000 and additional benefits are offered.

Benefits

Highly competitive salary

33 days annual leave

Paid travel and accommodation

Ongoing professional development

Company pension scheme

Qualifications

• Minimum 3 years experience in a quality role within an elderly care setting.
• In-depth knowledge of CQC and CI regulations.
• UK driving license and willingness to travel.

Responsibilities

• Support and enhance the delivery of care quality and compliance.
• Manage and coordinate clinical audits within the services.
• Implement plans to tackle underperformance.

Skills

Elderly care regulation knowledge

Quality assurance framework

Audit processes

Risk management

Tools

Nourish care management system

Radar care management system

Job description

Position : Head of Quality Care Homes

Salary : 85000

Location : Glasgow with travel across Scotland and England

Contract : Full Time Permanent

Make a Meaningful Impact in Elderly Care Quality

Queens Park Care is proud to partner with a family‑owned expanding premium care home provider to recruit a dedicated Head of Quality. This is a fantastic opportunity to lead on quality and compliance across a portfolio of high‑standard residential and nursing homes in Scotland and England.

With six established care homes and further growth planned this provider is committed to delivering exceptional person‑centred care in welcoming homely settings where residents can live fulfilling lives.

About The Role

As Head of Quality you’ll be responsible for supporting and enhancing the delivery of care quality and regulatory compliance across all services. Working closely with the Owners and Regional Director you’ll provide hands‑on support to care home teams identifying areas for improvement and ensuring services meet all relevant standards.

Manage and Coordinate Clinical Audits Within the Services

• Responsible for the continuing development and promotion of a proactive quality assurance framework across the company
• Maintain awareness of policy and recommendations from the Department of Health NICE CQC CI and other national and local advisors
• Be responsible for setting up all quality matters for any new services
• Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting a Performance and Quality Improvement Plan
• Ensure the production of regular reports and information to the senior management team identifying potential risks and any actions that may need to be taken
• Monitor regulator quality ratings and assessments. Review and direct actions as necessary to continually improve ratings

Implement Plans to Tackle Underperformance

• Maintain evidence reports and standards to achieve a minimum CQC rating of Good and CI rating of 5
• Review existing procedures to ensure they meet the current relevant guidelines

What s On Offer

• Highly competitive salary of up to 85000 (dependent on experience)
• 33 days annual leave (including Bank Holidays)
• Paid travel and accommodation for overnight stays where required
• Free DBS / DS check
• Ongoing professional development and training
• Comprehensive and supportive induction
• Company pension scheme

About You

We’re looking for a proactive and experienced quality professional with a strong understanding of elderly care regulation and service delivery.

Essential Requirements

• Minimum 3 years experience in a quality role within an elderly care setting as a Quality Lead, Quality Manager, Head of Quality or Quality Director
• In‑depth knowledge of CQC and CI regulations
• Experience with care planning and quality systems
• Experience with audit processes, safeguarding and risk management
• Ability to write and embed policies and procedures
• Experience of LSI and safeguarding
• Familiar with risk management
• UK driving license, access to a vehicle and willingness to travel across Scotland and England (including overnight stays)

Desirable

• Registered Nurse with an active NMC PIN
• Previous registered care home management experience within a nursing home
• Experience using Nourish and Radar care management systems

Interested

If you’re committed to delivering excellence in elderly care and want to support high‑performing services through effective quality leadership we’d love to hear from you.

All enquiries and applications will be treated in the strictest confidence.

Employment Type : Full-time

Experience : years

Vacancy : 1