Head of Quality and Impact (UK Islamic Charity, Remote with once a week into London)

Civitas Recruitment Ltd; Liverpool; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A prominent UK charity is seeking a Head of Quality & Impact to ensure effective implementation and continuous improvement of its grant-making programs. Responsibilities include designing evaluation frameworks and producing impact reports while managing a Quality Assurance Officer. The ideal candidate will have robust experience in monitoring and evaluation, quality assurance, and a proactive approach to stakeholder engagement. This is a full-time role based in the UK with flexible working options.

Qualifications

• Strong experience in monitoring, evaluation, and quality assurance.
• Proven ability to produce impact reports and engage with diverse stakeholders.
• Knowledge of qualitative and quantitative evaluation methods.

Responsibilities

• Design and implement evaluation frameworks across all programmes.
• Lead internal and external evaluations.
• Manage a Quality Assurance Officer and support programme teams.

Skills

Monitoring and evaluation

Quality assurance

Impact reporting

Stakeholder engagement

Job description

Role

Head of Quality & Impact

Location

Flexible working with 1 day a week in London

Salary

£42,000 – £50,000 per annum

Contract

Full-time, 12-month FTC (potential for permanent)

The Opportunity

Civitas Recruitment are delighted to support a great UK Islamic Charity with their search for a Head of Quality & Impact. This pivotal role will ensure the Charity’s grant‑making and support programmes are implemented effectively, continuously improved through rigorous evaluation, and underpinned by quality assurance and demonstrable impact.

Key Responsibilities

• Design and implement evaluation frameworks across all programmes


• Lead internal and commission external evaluations


• Oversee programme audits, ensuring alignment with SOPs and Sharia compliance


• Manage a Quality Assurance Officer and support programme teams with monitoring tools


• Produce actionable reports and contribute to the Charity’s annual impact reporting


• Act as a supportive partner to teams, promoting a culture of learning and reflection

The Candidate

We’re looking for a proactive and analytical professional with :

• Strong experience in monitoring, evaluation, and quality assurance


• Proven ability to produce impact reports and work across diverse stakeholders


• Knowledge of evaluation methods (qualitative and quantitative)


• Experience in the UK welfare or poverty sector is desirable


• Experience in cash transfer programming and an understanding of Zakat is a plus

If the role sounds of interest and you feel like you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for further information.