Head of QA & Test

The People’s Pension; Crawley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading not-for-profit organization in Crawley is looking for a Head of QA and Test to enhance their testing capabilities. The role involves defining QA strategies, introducing modern frameworks, and ensuring quality across delivery processes. Candidates must possess strong leadership skills in QA, experience in agile practices, and effective stakeholder management. This position offers a flexible working approach, generous benefits, and the chance to contribute towards making a fairer financial future for members.

Benefits

Generous pension contributions

Health insurance

Subsidised restaurant

Onsite gym

Learning & development opportunities

Qualifications

• Proven leadership required within large-scale digital transformation programmes.
• Experience with automated testing and agile practices is essential.
• Ability to communicate effectively at senior levels.

Responsibilities

• Define and implement QA and testing strategies for the organization.
• Introduce modern testing frameworks to improve efficiency.
• Lead design and delivery of test plans for projects.

Skills

Leadership in QA and Testing

Automated testing solutions

Stakeholder management

Test planning and control

Financial Services understanding

Job description

Description

Head of QA and Test

About People’s Partnership

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you'll be doing :

The Head of Quality Assurance (QA) and Test is accountable for ensuring the quality and integrity of all solutions delivered across People’s Partnership. This role will define and implement a comprehensive QA and testing strategy that modernises the organisation’s testing capability through automation, continuous integration, and agile practices. It will also establish robust controls and KPI measures to assure the quality of delivery processes, enabling faster, more reliable outcomes that meet business objectives

• Introduce modern testing frameworks, tools, and practices to improve efficiency and reduce time-to-market.
• Establish and maintain QA frameworks, standards, and continuous improvement processes.
• Build and implement controls and KPI measures to monitor and assure quality across delivery processes.
• Lead the design and delivery of test plans for all projects and programmes within the Group Change portfolio.
• Manage resource planning for internal teams and third-party suppliers to meet demand.

What we’re looking for :

• Proven leadership in QA and Testing within large-scale digital transformation programmes.
• Experience implementing automated testing solutions and agile delivery practices.
• Strong stakeholder management and communication skills at senior levels.
• Expertise in test planning, monitoring, and control across multi-sourced environments.
• Financial Services sector experience.

What you can expect from us :

• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• Income protection, critical illness cover & death in service insurance
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities and study support
• Travel season ticket loans
• Subsidised restaurant in our Crawley office
• Volunteering days and charity payroll giving
• Onsite gym
• Ride-to-Work scheme
• Social clubs and events

You can learn more about how we support our employees on our website

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.

Perks

Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

Salary Range