Head of Property Services

Niyaa People; England; On-site; GBP 125,000 - 150,000; Full time

Job summary

A specialist housing organization is seeking a Head of Property Services to lead their growth plans in the UK. This role involves overseeing a national maintenance team, implementing technology-driven processes, and providing strategic leadership to achieve expansion goals. The ideal candidate will have a strong background in residential property maintenance with proven leadership experience. The position is office-based in England, requiring excellent organizational skills to deliver at pace.

Qualifications

• Experience in driving expansion through technology and smart operating models.
• Demonstrable success in digital transformation projects in the maintenance sector.
• Strong background in residential property maintenance on a multi-region or national scale.

Responsibilities

• Deliver a scalable Property Services strategy aligned with business growth.
• Oversee responsive repairs, maintenance, void management, and cleaning services.
• Provide strategic leadership to field and office-based teams.
• Implement new technologies and efficient operating models.
• Inspire and develop high-performing teams.

Skills

Leadership

Change management

Digital transformation

Efficiency improvement

Job description

Niyaa People are delighted to be partnering with a specialist Housing organisation to search for a Head of Property Services on a permanent basis, to join and lead on their major growth plans and help take the business to the next level.

Overseeing a national maintenance team of cleaners and handymen, they need someone with proven experience in implementing technology driven property services processes, and a strong background in residential property maintenance on a multi region or national scale.

This role will be office based every day.

If you have experience within the above, we want to speak with you!

Head of Property Services duties :

• Deliver a Property Services strategy that is scalable, resilient, and aligned with the organisation's ambition to expand to 10,000 bedspaces.
• Oversee the effective delivery of responsive repairs, planned and cyclical maintenance, void management, utilities, and cleaning services across the national portfolio.
• The Head of Property Services will provide strategic leadership and operational management of the company's property services function, encompassing field-based maintenance and cleaning teams, regional operations managers, and office-based scheduling.
• Drive this expansion by implementing new technologies, smarter ways of working, and scalable operating models to significantly increase efficiency.
• Direct responsibility for a team currently comprising 30 office-based staff and 90 field-based operatives, the role demands a proven leader who can develop and inspire high-performing teams, implement digital transformation.

What you need to succeed as the Head of Property Services :

• Experience to drive expansion by implementing new technologies, smarter ways of working, and scalable operating models to significantly increase efficiency.
• Experience providing inspirational leadership to a growing national team of office-based staff, field operatives, and regional managers.
• Demonstrable success in implementing digital transformation projects (AI-enabled scheduling, route optimisation, mobile workforce solutions, schedule-of-rates / time-on-site systems) in the maintenance sector.
• Expertise in change management, driving significant organisational growth and restructuring into regional operating models.
• Highly organised, with the ability to prioritise and deliver at pace.

For a confidential discussion around the post,