Head of Property Management

TSA Surveying Ltd; Newcastle upon Tyne; On-site; GBP 35,000 - 40,000; Full time

Job summary

A well-established Estate Agency in Newcastle is seeking a Head of Property Management. In this role, you will lead the Property Management department, ensuring compliance and enhancing team performance. Ideal candidates will have extensive experience in property management and a management position. Benefits include a competitive salary of £35,000 - £40,000, 25 days annual leave, and a modern office environment.

Benefits

Competitive salary

25 days annual leave + bank holidays

Team socials and events

Modern office

Qualifications

• Experience as a Senior Property Manager or above is essential.
• Experience in a management position is required.
• Driving license and access to a vehicle are necessary.

Responsibilities

• Overall responsibility and ownership across the Property Management department.
• Support the Property Managers with their day to day role and career development.
• Conduct regular meetings and quarterly one to ones.
• Ensure all properties and files are always up to date.
• Monitor and improve the Property Management process.
• Review and resolve complaints.

Skills

Property Management

Leadership

Customer Service

Compliance Management

Education

ARLA or similar accreditation

Tools

Microsoft Office

Outlook

Property Management Software

Job description

Head of Property Management - Newcastle

One of the most recognised Estate Agency brands around Newcastle

Lead the Property Management department and influence its growth.

Be part of the management team across the wider business.

One of the longest standing and most recognised Estate Agents in the North East are looking for a new Head of Property Management. The agency has a number of offices across Newcastle and provide services in Lettings, Property Management, Sales and Auctions.

What's in it for you

• £35,000 - £40,000 basic salary (negotiable for the right experience level)
• Monday to Friday 08:45 - 17:00
• NO WEEKENDS
• 25 days annual leave + bank holidays
• Regular team socials and events, including trips to watch Newcastle at St James's Park
• Modern office to work from and all the latest tech to assist with your role
• Supported by extremely experienced industry professionals

What you will be doing

• Overall responsibility and ownership across the Property Management department
• Support the Property Managers with their day to day role and career development
• Conduct regular meetings and quarterly one to ones to assist with the above
• Be the leader on compliance and ensure all properties and files are always up to date
• Monitor and improve where necessary the Property Management process
• Review and resolve complaints
• Be hands on, fill in and assist the team where necessary

What you will have

• Experience as a Senior Property Manager or above is essential
• ARLA or a similar level of accreditation preferred
• Experience in a management position
• Competent across Microsoft office, Outlook and PM software
• Driving license and access to a vehicle