Head of Property Investment & Planned Works

Mears; Coatbridge; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading investment management firm in Scotland is seeking a Head of Investment to oversee operational delivery and customer satisfaction for investment-related projects. This role includes managing budgets, leading teams, and driving performance against KPIs. Candidates should have strong leadership abilities, operational management experience, and relevant qualifications. Mears offers competitive benefits including annual leave and a pension scheme. This position is for confident leaders focused on delivering outstanding service.

Benefits

25 days annual leave plus bank holidays

Generous Pension Scheme

Cycle to work scheme

Employee Assistance Programme

Staff perks with Mears Rewards

Qualifications

• Highly experienced Senior Manager within maintenance or construction.
• Proven ability to lead high-performing teams in a pressurised environment.
• Deep knowledge of health & safety practices.

Responsibilities

• Oversee day-to-day operations and client collaboration.
• Manage all aspects of investment works including budgeting and cost control.
• Drive performance against KPIs and contractual commitments.

Skills

Strategic leadership

Strong communication skills

Data-driven decision making

Operational management

Team leadership

Education

Degree or professional qualification

Tools

Microsoft applications

Job description

About the Role

As Head of Investment, you will be responsible for the operational delivery, performance, and customer satisfaction of all investment-related core works and projects within North Lanarkshire. Working closely with the Operational Director and fellow Senior Managers, you will :

• Oversee day-to-day operations, ensuring programmes are resourced effectively and aligned with client priorities
• Manage all aspects of investment works—including budgeting, cost control, profitability, performance, and health & safety
• Lead and inspire teams across trades, operations, administration, and the subcontractor supply chain
• Build strong, collaborative partnerships with clients, tenants, suppliers, and stakeholders

This role is central to driving operational excellence and ensuring our service delivery consistently meets and exceeds expectations.

Key Accountabilities :

• Deliver investment programmes on time and within budget, ensuring customer experience is at the heart of all activity
• Drive performance against KPIs and contractual commitments using data‑led decision making
• Identify efficiencies, innovate service delivery, and support improved profitability
• Develop robust internal and external programmes and ensure supply chain alignment
• Foster a positive, professional branch culture built on respect and collaboration
• Ensure full compliance with safety, quality, and operating systems (MCM, MSP, Workday, SOPs, etc.)
• Embody the company values and promote them through 1 : 1s, meetings, appraisals, and engagement activities

Key Criteria :

• Degree / professional qualification or equivalent career-based learning
• Highly experienced Senior Manager within maintenance or construction
• Extensive experience in investment work with strong operational leadership
• Proven ability to lead high-performing teams in a pressurised environment
• Strategic leadership experience with a customer-first approach
• Strong understanding of contract, project, and partnership management
• Ability to drive positive change and improve business efficiency
• Outstanding communication and influencing skills
• Strong organisational skills with the ability to prioritise under pressure
• Data‑driven decision making and performance management expertise

IT literacy across Microsoft applications

Skilled in managing complaints, HR issues, and complex stakeholder relationships

Deep knowledge of health & safety practices

Commitment to personal and team development

Preferred Attributes

• Professional construction qualifications (CIOB, RICS, ILM, HNC)
• Experience managing service contracts and collaborative client relationships
• Understanding of ISO 44001 principles

Strong report writing and procurement knowledge

This is a challenging role — ideal for someone who excels under pressure and brings extensive investment work expertise.

If you are a confident leader ready to influence outcomes, enhance performance, and deliver outstanding service, we want to hear from you.

Benefits :

• 25 days annual leave plus bank holidays
• Generous Pension Scheme
• Cycle to work scheme

Employee Assistance Programme

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, Share save scheme and eye test vouchers plus much more.

Family Friendly policies

Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.