Head of Projects, Operations

Tile Hill Executive Recruitment; City Of London; Hybrid; GBP 51,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a Head of Projects – Operations to lead transformational projects. The role requires strong organizational and analytical skills, along with experience in social care or public service. Responsibilities include coordinating stakeholders, creating delivery plans, and driving continuous improvement efforts. The position is home-based with national travel required approximately twice a month for key meetings.

Qualifications

• Experienced project or programme professional with exposure to social care or public service.
• Ability to coordinate across teams without direct line authority.
• Passionate about supporting improvement for real outcomes.

Responsibilities

• Lead key transformation and improvement projects within the COO portfolio.
• Build and maintain structured delivery plans, monitoring risks.
• Coordinate cross‑functional stakeholders and project governance forums.
• Create reports and dashboards to track progress.
• Embed continuous improvement across teams.

Skills

Strong analytical capability

Highly organized

Collaborative

Influencing across teams

Job description

Head of Projects – Operations

Salary: £60,000

Duration: 12‑month fixed‑term contract

Location: Home‑based, with national travel for key meetings and workshops

Reports to: Chief Operating Officer

Seniority: Senior Leadership Team

About the Opportunity

A unique opportunity to deliver impact at scale. As Head of Projects – Operations, you’ll play a pivotal role in joining up people, processes and systems across Hft, helping translate organisational ambition into structured, sustainable delivery. You’ll bring structure, pace and alignment to transformation activity – coordinating programmes and workstreams, simplifying workflows, and building the frameworks that support operational excellence.

What’s in It for You and the Team

• Drive clarity and coherence: link strategy to delivery through clear plans and governance.
• Shape the foundations for success: establish rhythms, tools and insights that enable sustainable improvement.
• Work at the heart of change: influence across functions, collaborating with leaders to deliver results that matter.

Your Role Will Include

• Leading key transformation and improvement projects within the COO portfolio.
• Building and maintaining structured delivery plans, monitoring risks and dependencies.
• Coordinating cross‑functional stakeholders and project governance forums.
• Creating reports, dashboards and communications to track progress and impact.
• Embedding continuous improvement and knowledge sharing across teams.

Who You Are

• An experienced project or programme professional with exposure to social care, public service, or mission‑driven organisations.
• Highly organised, structured and collaborative, with strong analytical capability.
• Skilled at influencing and coordinating across teams without direct line authority.
• Passionate about supporting improvement that delivers real outcomes for people.

Key Details & How to Apply

• Contract: 12‑month fixed‑term (interim)
• Location: Home‑based, with occasional national travel (approx. twice per month)
• Salary: £60,000
• Interviews: Two‑stage process (may include a short task or presentation)

For further information, please see a link to the microsite: join-hft.co.uk

To apply, please send your CV and a brief note on your fit to [e-mail].

We welcome applicants from all backgrounds and are committed to equality, diversity and inclusion.