Head of Projects - Education

Civica; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading GovTech company is looking for an Implementation Consultant to lead a team of Project Managers in delivering exceptional service. This role involves overseeing project delivery, managing budgets, and fostering team collaboration. The ideal candidate will have strong leadership skills, experience in project management, and a passion for continuous improvement. If you're ready to inspire teams and shape project excellence, this opportunity is for you.

Qualifications

• Experience leading a team of Project Managers.
• Strong skills in budget management and risk mitigation.
• Ability to drive continuous improvement in project management processes.

Responsibilities

• Lead and mentor a team of Project Managers.
• Oversee delivery of a portfolio of projects.
• Manage programme budgets and mitigate risks.

Skills

Project management

Team leadership

Budget management

Risk management

Continuous improvement

Job description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as an Implementation Consultant at Civica

As Head of Projects within our People & Workforce Management – Education team, you’ll lead a team of Project Managers delivering exceptional service to customers across our portfolio. You’ll set the standard for customer experience during implementation, ensuring projects are delivered on time, within budget, and to the highest quality.

This is a leadership role where you’ll mentor and develop your team, drive continuous improvement, and collaborate across functions to optimise delivery. If you’re passionate about inspiring teams and shaping project excellence, this is the role for you.

Key Responsibilities

• Lead and mentor a team of Project Managers, fostering collaboration and accountability.
• Oversee delivery of a portfolio of projects within agreed timescales and budgets.
• Manage programme budgets and mitigate risks to revenue.
• Ensure robust governance, risk management, and change control processes.
• Drive continuous improvement in project management tools, templates, and frameworks.
• Collaborate with PMO and other teams to embed best practices.
• Act as the escalation point for major issues and promote problem-solving across teams.
• Forecast and manage billable utilisation against targets.
• Facilitate team meetings, workshops, and development initiatives.
• Carry out full line management responsibilities including recruitment, appraisals, and resource allocation.