Head of Professional Services

DataCareers; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading technology consultancy in the United Kingdom is seeking a Head of Professional Services to lead and grow a multidisciplinary team. This role requires strong experience in managing consulting teams and driving digital transformations. Successful candidates will have a proven track record in profitability and customer satisfaction. This full-time position offers an exciting opportunity to innovate and scale consulting services in a dynamic environment.

Qualifications

• Demonstrable experience leading a professional services or consulting team through growth and change.
• Strong understanding of business processes and digital transformation challenges across industries.
• Proven success in driving profitability, utilization, and customer satisfaction metrics.

Responsibilities

• Lead, mentor, and grow a multidisciplinary consulting team.
• Oversee the successful delivery of customer engagements.
• Shape how consulting services are delivered through developing people and refining methodologies.

Skills

ERP / Software Implementation experience

Project Management

P&L

Stakeholder management

Resource management

Job description

This range is provided by DataCareers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Head of Professional Services

Permanent

Location: Home Based - UK

Skills: ERP / Software Implementation experience, Project Management, P&L

We're looking to recruit a Head of Professional Services for a leading technology consultancy that delivers large-scale digital transformation and enterprise solutions across both public and private sectors.

As Head of Professional Services, you'll lead, mentor, and grow a multidisciplinary consulting team - including Solutions Architects, Technical Consultants, Project Managers, and PMO professionals. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals.

This is an excellent opportunity for an experienced leader with a proven track record in managing or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence.

You’ll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively.

Essential skills and experience include:

• Demonstrable experience leading a professional services or consulting team through growth and change.
• Strong understanding of business processes and digital transformation challenges across industries.
• Proven success in driving profitability, utilisation, and customer satisfaction metrics.
• Excellent stakeholder management and influencing skills at all levels.
• Strong project and resource management skills, with the ability to manage competing priorities.
• Commercially savvy, with experience in scoping, budgeting, and resource planning.
• A collaborative, confident leader who inspires others and leads by example.
• Willingness to travel across the UK as needed.

Seniority level

Director

Employment type

Full-time

Job function

Information Technology

Industry

IT Services and IT Consulting

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